Health Services Business Operations Director

JOB SUMMARY

The HSBO Director is a senior leader responsible for managing and integrating key business operations across Health Services, including revenue cycle, compliance, quality improvement, and data analytics. This role ensures alignment with organizational strategy, supports financial sustainability, and promotes high-quality care. The Director collaborates with executive leadership, oversees multiple departments, leads cross-functional initiatives, and drives innovation and operational excellence for both the Health Department and Community Health Centers.

Click here (Download PDF reader) for a complete list of the duties, responsibilities and physical requirements of this position.

Community Health Centers of Benton and Linn Counties

The Health Center opened as an FQHC in 2004 and is the medical home for nearly 10,000 patients. It serves a patient population that is diverse in age, ethnicity, and socio-economic status. The Health Center provides medical, dental, mental health and addiction services. Services are culturally and linguistically appropriate. CHC accepts Medicaid, Medicare, and private insurance. A sliding fee scale is available for people without insurance.

Model of Care

The Health Center focuses on identifying barriers in accessing health care and reaches out to vulnerable populations. The Health Center is committed to improving health outcomes through a medical home model with a strong focus on prevention and disease management. The CHC is accredited by the Oregon Health Authority as a Patient Center Primary Care Home at the highest level (5 Star). The Health Center has implemented an innovative model of care that supports integration of primary care, mental health, oral health, and public health.

BENEFITS

Generous time off to maintain a healthy work-life balance

• 11 Paid Holidays + 64 Personal Leave Hours + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave Vacation accrual increases with years of service.

$0 Health Insurance Premium

• Medical, Dental and Vision -cover your eligible family members without additional premium.
• In addition, the County contributes up to $1,400 per year to your Health Savings or Health Reimbursement account
• Apart from your deductible, you can use this money for things that aren't traditionally paid by insurance – i.e. Ibuprofen, Tylenol and other preventative type medications.
• You never lose your Health Savings Account funds as it rolls over from year to year.
• Dependents up to age 26 are covered

Get ready for retirement. Generous employer paid contributions

• After 6 months of employment:
• The County makes a retirement contribution of 6% of your salary towards Oregon PERS
• The County makes a deferred compensation 457b plan contribution of 3% of your salary You can add more if you wish.

A free and award-winning wellness program

• Interactive and personalized approach focused on your whole health.
• Onsite and virtual seminars, wellness challenges and fun activities.
• Monetary incentives and cool prizes to engage everyone and meet your individual needs

100% employer-paid coverage for AD&D ($100,000), Life ($10,000), and Long Term Disability coverage.

• Supplemental plans are available at reasonable rates.

Annual salary range of:

• $118,801 - $166,321
• This position is eligible for up to two salary raises within your first year. An Increase may be given at the end of the 6-month probationary period and at the 1-year anniversary, as long as your performance is in good standing Annual performance-based increases are given until the maximum of the salary range is reached.

Have benefits questions?

• Reach out to us anytime:

Essential Functions

• Strategic Leadership and Governance
• Operational Oversight and Integration
• Financial and Resources Stewardship
• Quality Improvement and Compliance Leadership
• Team Leadership and Organizational Development
• Special Projects

MINIMUM QUALIFICATIONS

The following minimum qualifications are required for this position:

• Bachelor's degree in healthcare management, Business Administration, Public Health, or a related field required. (Master's preferred); AND
• Minimum of 7 years of progressively responsible experience in financial operations, quality improvement, or revenue cycle management, including at least 4 years in a supervisory role. FQHC experience preferred.

Special Requirements:

• Hiring is contingent upon the successful completion of a background check.
• This position requires driving and may require use of a personal vehicle.

The Ideal Candidate has:

• Technical Skills
• Proficiency in data analytics, electronic health record systems, and quality improvement methodologies.
• Experience in revenue cycle management and compliance standards.
• Regulatory Knowledge
• Deep understanding of healthcare delivery requirements, compliance, privacy, and security regulations, as well as payer guidelines.
• Key Leadership Competencies
• Strategic Vision and Execution
• Data-Driven Decision-Making
• Team Building and Mentorship
• Operational Excellence and Continuous Improvement
• Collaboration and Relationship Management

Questions regarding this position can be directed to

Lacey Mollel, Executive Director

Community Health Center of Benton and Linn Counties

Telephone:

Working & Living in Benton County

Benton County (pop. 93,053; 679 sq. mi.) is in the middle of the Willamette Valley, with Corvallis (pop. 61,027) as the county seat. Established in 1847, nearly 12 years before Oregon became a state in 1859, the county is the state's fourth smallest in terms of area and medium-sized with respect to population. Corvallis is home to Oregon State University (OSU), the city's largest employer. Most of the rest of the county is farm and forest land, reflecting a much treasured rural heritage.

The quality of life here is very high, a perfect blend of rural, urban, and small town living, with unlimited access to Oregon's coveted outdoor lifestyle. Corvallis is dynamic, safe, and friendly, a thriving college town with many cultural offerings. Portland's world-class urban amenities, major sports venues, and Portland International Airport are 90 minutes to the north, and Eugene and its airport are less than an hour south.

The area offers a variety of outdoor recreational activities year-round, with easy access to the mountains, ocean, rivers, streams, and wilderness. The Oregon Coast is an hour away. Corvallis is a gold-level Bike Friendly Community with bike lanes on 98 percent of the collector and arterial roadways and eighteen miles of multi-use paths. The Robert Wood Johnson Foundation ranks Benton County as one of the top three healthiest counties in Oregon.

In addition to OSU, the Linn Benton Community College offers higher education. The highly regarded Corvallis, Philomath, Alsea, and Monroe School Districts serve the county.

Working at Benton County

Living in Benton County

How to Apply

• To apply for this position, click on the "Apply" button to fill out all information in the online application and complete the questionnaire. Failure to do so may result in your application being removed from consideration.
• Only complete applications received by the posted application deadline date, or the first review date will be considered.
• Answer all supplemental questions.

After you Apply

• You will get an email stating your application has been submitted. Log in to your Neo Gov account before the job announcement closes to see if you have any pending tasks or notifications and make sure to complete these tasks before the job announcement closes. These can be found under the "My Applications" section.
• Be sure to check both your email and NeoGov account for updates regarding this recruitment.

Additional information

• This is a FLSA exempt position.
• Hiring is contingent upon the successful completion of a background check.
• This position requires driving and may require use of a personal vehicle.
• Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans' preference please be sure to attach your DD214 or Disability letter from the VA.
• Benton County does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Benton County will review these documents to confirm that you are authorized to work in the United States.
• If you wish to identify yourself as an individual with a disability under the Americans with Disabilities Act of 1990 and will be requesting accommodation, please contact the Benton County Human Resources Department by calling

Benton County is an equal opportunity employer.

Helpful links and contact information

Learn more about Benton County

Understanding the County Application Process

Job Interest Cards webpage

For more information you may contact us by e-mail at or by phone