Computer/Clerical Assessment Tech

DEPARTMENT:   Vocational Rehabilitation Services

SUPERVISOR:    Job Coach Supervisor

Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.     

GENERAL JOB DESCRIPTION     

Develop and administer comprehensive clerical and computer assessments to assist participants in learning to maximize and maintain core work, soft skills and core work behaviors. Prepare and submit concisely produced observational reports relative to participants' work/soft skills, and core work behaviors. 

QUALIFICATIONS  

Education: 

High school diploma or equivalent required, two years of college preferred. 

Other: 

Work experience with individuals with disabilities required. First Aid and CPR certification required. Working knowledge of training techniques, behavior modification, tasks analysis and fluency in American Sign Language preferred. Successful completion of Gesher Rehabilitation Technician training within probationary period is required. Applicant must have interpersonal skills sufficient to communicate with participants, employers, public and staff, and composition sufficient to prepare required reports. Driving record must be sufficient to meet safe driving standards as established by Agency insurance carrier. Intermediate competency in Windows 10, Internet Usage, MS Word, Excel, Outlook and basic web design proficiency along with understanding of clerical support tasks including filing, basic bookkeeping and customer service required. Reliable automobile is required as well as a valid Michigan driver's license for at least two years.

DUTIES AND RESPONSIBILITIES  

Develop and administer comprehensive clerical & computer assessments. 

Use behavior modification, task analysis, data collection and recording, and related techniques to implement intensive pre- and post-placement assessment and/or training services, including on-the-job training. 

Assist participants to learn, maximize and maintain work skills and core work behaviors.  

Maintain production and quality standards at each site including carrying out job duties in conjunction with the participant until participant's job mastery is demonstrated. 

Review participant progress and work with case manager and supervision to develop and/or revise goals as needed. 

Provide formal and informal in-service/training, including role modeling to school personnel, employers, co-workers, and participants to facilitate social integration at the work site.  

Collect data and prepare and/or assist with periodic weekly, quarterly and annual documentation of participant progress toward goals/objectives.  

Modify training techniques and/or the environment to accommodate various participants' disabilities.  

Provide regular and systematic feedback to participants regarding their performance.  

Transport participants as needed using own vehicle and/or Agency vehicle as assigned.  

Serve on Agency committee(s) as appointed 

WORKING CONDITIONS

Environmental conditions:

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period. 

Physical requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting in required. 

Accommodation(s):

As appropriate and fiscally reasonable. 

NON-EXEMPT

This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act

The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.  

This job description is not an employment contract, implied or otherwise and any employment relationship remains "at-will." 

Gesher is proud to be an equal employment opportunity and affirmative action employer.  We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.