Customer Collaboration Analyst

Why Choose Us?
Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

• $75,000 -90,000 base salary * + annual bonus
• Medical, dental and vision options
• Wellness rewards to fund your HRA or HSA
• Paid holidays, time off, parental and other leaves
• Financial protection benefits such as life, AD&D and disability insurance, and 401(k) Plan with employer matching contributions
• Education Support (for example, tuition reimbursement, Chairman's Scholarship, 529 College Savings Plan)
• Broad Based Employee Award Program—value sharing plan for all employees with one year of service
• Employee Assistance Program and much more
• The range provided is based on cost of living/geography and what we believe is reasonable in the market at the time of posting. This role may be eligible for annual bonus and annual merit increase, as well as long term compensation. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors.

Our Sustainability Commitment
The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

How You'll Perform The Role
Provide supply chain leadership in order to partner with the supply chains of strategic, cross-business unit customers to improve service levels through direct contact and data exchange.

• Directly interface with strategic customers on forecast and supply.
• Create and present a monthly S&O.
• Resolve supply related issues for products.
• Improve service and customer supply score card ratings.
• Work with customer to improve supply costs and inventory turns.
• Plays key role in new product launches from concept to completion.
• Interface weekly with customer to understand forecast changes and needs and communicate throughout the Pactiv organization.
• Analyzes past and present sales and trends to anticipate needs and prevent constraints.
• Resolve new business opportunities for products.
• Resolve packaging issues that interrupt Pactiv's ability to supply product.

What We Need From You

• BA/BS required with emphasis in sales, supply chain planning or operations management preferred
• 5+ years of sales, business, or supply chain experience
• Ability to establish and maintain direct customer relationships
• Ability to organize and manage multiple projects simultaneously
• Ability to work independently
• Strong oral and written communication skills
• Strong analytical and financial skills
• Strong computer literacy – SAP, Blue Yonder, and Microsoft Office preferred
• Ability to travel 20%-40%

What You'll Get From Us
Benefits
With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement
At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development
We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.