Client Advisor

2 weeks ago

McLean, Virginia, United States DOLCE&GABBANA Full time

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional
*Client Advisor
career opportunity available at our
Tyson's Galler
ia*
.

ROLE
The
Client Advisor
is responsible for delivering exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The PT Client Advisor also supports the team in maintaining operational excellence and upholding the brand's image and standards.

MISSION

  • Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
  • Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
  • Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client's interest and consistently achieving monthly sales targets.
  • Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
  • Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
  • Ensure the achievement of the sales goals, enhancing and developing the business
  • Sourcing new clients using the CRM tools
  • Maintaining and building productive long-term relationships with DG loyal clients
  • Oversee the organization's sales policies, objectives and initiatives
  • Assist in merchandising and maintenance of the shop floor

PROFILE

  • 3+ years of Luxury Retail Sales Experience
  • Strong communication skills
  • Experience in Women's and Men's RTW

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Location: USA – MCLEAN - VA

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