Boutique Fitness Sales Associate

2 weeks ago

Franklin, Massachusetts, United States Club Pilates Franklin Village Full time $25,000 - $40,000 per year

COMPANY OVERVIEW:

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is currently established in 36 states and 2 countries. Class formats target a wide range of clients' needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit

POSITION:

The Sales Associate plays a key role in supporting the General Manager to grow studio membership by connecting with prospective members, scheduling them into Demo Classes, and assisting with member retention. Our top priority is to foster a welcoming, positive environment that keeps our members coming back. While experience in Pilates or fitness is a bonus, it is not required.

REQUIREMENTS

  • Strong sales, communication, and extraordinary customer service skills
  • Goal-oriented, with proven ability to drive sales in memberships, retail, private training, and teacher training
  • Highly organized and able to multitask effectively
  • Proficient in using software systems, particularly Club Ready (training provided)
  • Comfortable standing or sitting for up to 8 hours during a workday
  • Fluent in English with excellent verbal and written communication skills (in-person, phone, and email)
  • Capable of working under pressure and meeting tight deadlines
  • Strong computer skills

RESPONSIBILITIES

  • Greet customers warmly and provide excellent customer service by addressing inquiries and resolving issues promptly
  • Execute the entire sales process, including lead generation, follow-ups, and closing sales
  • Conduct facility tours while building relationships and identifying individual client needs
  • Maintain a consistent level of personal sales to meet studio goals
  • Collaborate with team members to achieve sales goals and maintain high standards of customer service.
  • Promote the studio's mission as a fitness and wellness provider
  • Demonstrate knowledge and present membership services to current and prospective members
  • Book high-quality appointments to achieve monthly sales quotas, by identifying customer needs and recommending suitable options to enhance their experience
  • Represent the studio at special events (e.g., health fairs, grand openings, community events) to promote brand awareness
  • Attend company's training sessions to develop and refine sales skills to meet and exceed goal
  • Assist in maintaining studio cleanliness and organization between classes and shifts
  • Support the General Manager with tasks like managing the retail store and inventory
  • Perform other duties as assigned as needs change

Experience

  • Previous experience in boutique fitness is preferred, but not required
  • Strong communication skills are required, with the ability to engage effectively with diverse customers.

This role is ideal for someone who thrives in a dynamic, client-focused environment and is passionate about helping others achieve their fitness goals

Job Type: Part-time

Pay: $ $20.00 per hour

Benefits:

  • Employee discount

Work Location: In person

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