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Quality Engineer

5 hours ago

York, Pennsylvania, United States York Wallcoverings, Inc. Full time
:

This is a technical position responsible for supporting and improving all aspects of quality assurance and control while driving continuous improvement initiatives across manufacturing processes. This position plays a critical role in maintaining product quality including analysis of the process and materials being used, reducing waste, enhancing customer satisfaction, and supporting regulatory and compliance requirements.

PRIMARY DUTIES

  • Develop and maintain quality control procedures for wallpaper manufacturing, ensuring compliance with internal standards and customer specifications.
  • Analysis of customer complaints and internal issues that are related to product quality. Investigate non-conformances and perform root cause analysis (RCA) and corrective/preventive actions (CAPA).
  • Support the management of customer complaints and work closely with customer service and production to resolve issues quickly and effectively.
  • Development of new products from initial vetting through launch and verification. Ensure new products, either purchased or York produced, meets customer or market needs.
  • Collaborate with the Production and Supply Chain teams to develop quality plans for new products and processes. Organize and plan for product development lab work and process trial runs.
  • Lead and facilitate continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies to reduce defects, scrap, and downtime.
  • Conduct process audits and product inspections to ensure consistent product quality.
  • Support customer audit requirements.
  • Develop the material specification for substrates, inks, and coatings.
  • Assist in developing manufacturing setup sheets and specifications for all products.
  • Maintain quality records, certifications, and related QMS documentation.
  • Develop training materials and lead quality training sessions for production and technical staff.
  • Use data analysis tools to track trends and KPIs and make data-driven recommendations.

Requirements:

EDUCATION & EXPERIENCE

  • Bachelor's Degree in Engineering, Quality, Industrial Engineering, or related field.
  • 3–5 years of quality engineering experience in a manufacturing environment; wallpaper, paper, fabric, print, or coating industries preferred.
  • Hands-on experience with continuous improvement tools (Lean, Six Sigma, 5S, Value Stream Mapping, etc.).
  • Working knowledge of quality standards and systems such as RCA, SPC, CAPA, etc.
  • Proficiency in MS Office, and familiarity with ERP systems or quality software a plus.
  • Strong interpersonal skills with the ability to communicate effectively across multiple departments.
  • Highly analytical and organized with a detail-oriented mindset.
  • Certifications such as CQE (Certified Quality Engineer) or Six Sigma Green Belt are a plus.
  • Experience working with customer specifications, aesthetic quality controls, or tactile product evaluations.
  • Knowledge of environmental or regulatory requirements related to coatings or adhesives (e.g., VOCs, REACH, etc.).

PHYSICAL DEMANDS

  • Bending, kneeling, standing in plant environment.
  • Ability to lift up to 50 lbs. when needed.