Merchant Assistant

7 days ago

Beverly Hills, California, United States GEARYS Beverly Hills Full time $48,000 - $64,000 per year

Position Summary

This role provides clerical and operational support to the buying team at Gearys Beverly Hills
, a premier destination for luxury retail and e-commerce. Responsibilities include a variety of administrative tasks, purchase order tracking, and communication with internal teams across both retail and online channels. The ideal candidate is detail-oriented, efficient, and able to thrive in a fast-paced environment that supports a seamless luxury shopping experience across all platforms.

Key Responsibilities:

  • Answer incoming calls and manage email correspondence promptly and professionally.
  • Maintain organized filing systems and perform accurate data entry, with strong proficiency in Excel required; experience with NetSuite and Magento is a plus.
  • Work closely with customer service, sales associates, and cross-functional teams to provide accurate shipping ETAs, product availability, and general order status updates, ensuring smooth daily operations. Track purchase orders, shipments, and deliveries; communicate updates to relevant teams.
  • Create and maintain purchase orders, including entering price changes and conducting timely follow-ups to ensure accuracy and on-time processing.
  • Prioritize tasks and adapt to changing workload in a fast-paced retail environment.
  • Generate and distribute weekly and monthly reports to relevant teams, ensuring timely and accurate communication of key data.
  • Operate independently and collaboratively, adjusting priorities under pressure while maintaining accuracy and meeting deadlines.
  • Collaborate with e-commerce and marketing teams to execute website updates, including product details, promotions, imagery, and site maintenance; assist with product uploads and content accuracy for online merchandising.

Required Qualifications:

  • Retail experience requires exposure to buying, inventory, or merchandising clerical support preferred.
  • Proficient in Microsoft Excel (formulas, sorting, data management).
  • Familiarity with Netsuite and Magento platforms a plus.
  • Excellent verbal and written communication skills, comfortable handling calls and emails.
  • Highly organized, detail-oriented, able to manage multiple tasks under pressure.
  • Ability to thrive in a fast-paced environment that supports both retail and e-commerce operations, with equal focus on accuracy, adaptability, and cross-functional collaboration.
  • Maintain a basic understanding of purchase order processes and pricing updates to support the buying team with routine data entry, tracking, and communication tasks.

This is an hourly role, full time role at $30 per hour. We also offer a very competitive benefits package.

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