Technical Services Laboratory Technician II

4 hours ago

Lansing, Michigan, United States Neogen Corporation Full time

Come Be Part of a Mission that Matters

Our Mission

Neogen's culture combines stability with a deep belief in providing professional and personal growth. Our Pillars of Trust — Openness, Honesty, Credibility, Respect, and Service — guide every decision we make. These principles create a consistent, happy, and healthy work environment where you can thrive and make an impact.

The Impact You'll Make

As part of Neogen's Technical Service Lab team, you'll work internal colleagues and directly with customers to identify the right-fit products that save them time and money. Every day, we solve complex challenges and deliver solutions that matter. You'll become a trusted resource on Neogen's products and their technical applications, helping ensure food safety and quality.

What You'll Do

  • Perform matrix feasibility testing using industry-leading tools like Petrifilm Plates, Soleris Rapid Microbiology testing system, and Reveal 3-D Allergen Kits.
  • Develop and deliver customer-facing reports, protocols, and documentation for testing projects.
  • Investigate and resolve performance cases, troubleshooting issues with Neogen kits such as Molecular Detection System (MDS) Kits and Veratox ELISA kits
  • Lead or assist in internal training sessions to build team expertise on Neogen technologies.
  • Present study findings and technical insights to customers, both virtually and on-site.
  • Support studies and participate in alpha/beta evaluations for new products.
  • Maintain compliance with ISO standards and contribute to continuous improvement initiatives.

What You'll Bring

  • Hands-on experience in microbiology and/or chemistry.
  • Knowledge of food safety and quality systems.
  • Strong skills in technical report writing and documentation.
  • Ability to deliver customer presentations with clarity and confidence.
  • Creative problem-solving mindset to tackle complex technical challenges.

Qualifications

  • Bachelor's degree in Microbiology, Chemistry, Food Science, or a related field (required).
  • 3–5 years of experience in food safety, microbiology, or chemistry (required).
  • Strong understanding of laboratory protocols and ISO compliance.

Experience with Neogen products such as:

(Preferred but not required — we'll train the right candidate)

  • Petrifilm Plates & Plate Reader Advanced
  • Soleris Automated Testing System
  • Clean Trace Hygiene Monitoring Tools
  • Molecular Detection System (MDS)
  • Reveal 3-D and Veratox ELISA kits

Why You'll Love It Here

  • Opportunities to grow — from Technician to leadership roles.
  • Exposure to cutting-edge technologies like Molecular Detection System (MDS) and advanced diagnostic kits.
  • A collaborative, adaptable environment where learning never stops.
  • A mission-driven company making a global impact on food and animal safety.

WHO IS NEOGEN:

From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world's best-known food companies. Neogen's solutions are critical to the health and well-being of our customers' operations – and in turn their consumers. What we do matters

Neogen's culture combines stability with a deep believe in providing professional and personal growth. Our Pillars of Trust – the principles which guide our everyday decision—making, include Openness, Honesty, Credibility, Respect, and Service. It's the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.

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