Community Connect Account Manager

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today
This job manages the entire lifecycle of a specific information services project. Assigns personnel to various projects; directs or coordinates their activities; interfaces activities of development team with all other departments and vendors; prepares activity and progress reports; and provides general consulting and problem-solving services. Acts a single point of contact for various departments to ensure coordination among the departments and maintain overall responsibility for project deliverables while upholding project management standards and best practices.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education
Required - High School diploma.

Work Experience
Required - 6 years of experience in information technology;

OR
4 years of experience in project management.

Preferred - 3 years of experience in information technology project management.

Certifications
Preferred - Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified Six Sigma Green Belt (CSSGB), ICAgile Certified Professional (ICP), Certified Scrum Master (CSM) or related.

Knowledge Skills And Abilities (KSAs)

• Proficiency in using computers, web-based applications, and software, including but not limited to Excel, Word, Access, and PowerPoint.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Excellent judgment, decision-making, delegating and leadership skills.
• Analytical skills and logical through process in order to formulate practical solutions to problems.
• Positive interpersonal skills and ability to effectively and professionally work with people from all backgrounds.
• Ability to travel throughout and between facilities.
• Ability to work variable schedule, such as nights, evenings, weekends, holidays, extended shifts, etc.

Job Duties

• Coordinates internal resources and vendors to provide accurate and precise execution of projects.
• Ensures projects are delivered on time, on budget, and within agreed project scope.
• Liaises with information services project management leadership and project stakeholders to report and escalate risks as needed.
• Coordinates detailed risk management and mitigation with project team.
• Develops, maintains, and tracks project status reports, statements of work, scoping documentation and other relevant documentation as needed.
• Ensures assigned projects support the organizational and departmental goals.
• Maintains and enhances professional competency and contributes to division wide efforts.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today
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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.