Sales Analyst

Description

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always make it real.

Position Summary

The Sales Analyst plays a key supporting role in the Foodservice Sales organization. The role manages key administrative, analytical and operational processes to ensure the smooth execution of customer programs and sales initiatives. Reporting to the Head of Sales, the Sales Analyst will be responsible for working cross functionally to develop and implement strategies that drive the business objectives.

The ideal candidate will have a strong business acumen with strategic analytical skills and

work effectively in a team, as well as individually to promote and grow the business. They should be able to collaborate and think creatively about new solutions and opportunities. The ability to manage multiple competing demands in a complex and ever evolving environment.

Position Responsibilities

Sales & Contract Management

• Support the sales team in the development, submission, and tracking of customer contracts, pricing agreements, and renewals.
• Maintain accurate and up-to-date contract files and terms within SAP and Salesforce.
• Monitor contract compliance and alert the sales team of key expirations, updates, or discrepancies.
• Support new customer onboarding and data set-up processes.

Sample Coordination

• Coordinate sample requests, tracking fulfillment and follow-up with internal and external partners.

Data Management & Reporting

• Maintain data integrity across SAP, Salesforce, and internal databases.
• Generate regular reports on sales performance, pipeline activity, pricing updates, and customer met.

Cross-Functional Support

• Collaborate closely with Sales, Marketing, Supply Chain, and Finance to ensure smooth execution of initiatives and orders.
• Serve as the liaison between customer service and the sales team to resolve order, pricing, or invoicing issues.

Position Requirements

• Bachelor's degree in business, management, sales, or a related field required.
• Food Industry experience required – foodservice and chain account experience strongly preferred; background in managing deductions and allowances highly desired.
• 5+ years in a sales support, or data analyst role.
• Proficiency in SAP and Salesforce, strong Excel and data management skills
• Ability to manage multiple priorities in a fast-paced, team-oriented environment.
• Proficiency in sales forecasting, budgeting, and performance tracking.
• Performance driven with desire to take on a high level of responsibility and work in a fast-paced environment.

At ofi, we don't just offer jobs—we provide careers built on impact, inclusion, and innovation. Come grow with us

Competitive Compensation & Benefits Package:

The pay for this role ranges from $77,000 – 110,000 and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on the candidate's experience, qualifications, and/or other determining factors.

Comprehensive & Affordable Benefits: Coverage for you (and your eligible dependents) with plans designed for peace of mind and savings for the future.

A Culture of Well-being: Paid Volunteer time off, access to events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being for you and your family.

Family Support: Paid parental leave, Fertility benefits and lactation support, including milk shipping for traveling employees.

Additional Perks That Make a Difference:

• Vacation time from Day 1 – Your time off starts accruing immediately, growing with your tenure.
• Paid Sick Leave – Rest, recover, and return strong – with paid sick leave on ofi.
• Company Paid Holidays – ofi values work-life balance and the importance of celebrating life's special moments.
• 401K Match on Day 1 – Invest in your future with our competitive retirement savings program.
• Career Growth & Learning – Join a company committed to developing talent, fostering innovation, and creating

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.