Patient Care Coordinator

2 weeks ago

Roswell, New Mexico, United States Trusted Hands Senior Care, LLC Full time $60,000 - $90,000 per year

Trusted Hands Senior Care is seeking a compassionate and detail-oriented Patient Care Coordinator to support the delivery of exceptional in-home care. This role serves as the backbone of our care coordination efforts—bridging communication between patients, nurses, caregivers, and community partners. The ideal candidate is highly organized, proactive, and committed to ensuring every client receives the highest quality care through accurate documentation, compliance oversight, and seamless coordination.

Key Responsibilities:

Case Management & Client Coordination

  • Manage all aspects of client files to ensure accuracy, completeness, and compliance with state and local regulations.
  • Maintain and update client records daily—both hard and digital copies—with accurate notes and documentation.
  • Perform initial client intake and onboarding; manage the full cycle of the referral-to-admission process.
  • Build and sustain strong relationships with case managers, social workers, and care coordinators to align with ongoing care expectations.
  • Conduct monthly customer satisfaction survey calls and document feedback for quality improvement.

Care Coordination & Scheduling

  • Collaborate with nursing, billing, and scheduling teams to ensure coordinated, timely patient care.
  • Assist nurses in developing and maintaining supervisory visit schedules (every –120 days).
  • Organize and schedule in-person visits with new and existing clients for onboarding, supervisory visits, or training.

Quality Assurance & Compliance

  • Prepare and maintain client files for local and state audits on an ongoing basis.
  • Ensure proper authorizations are obtained and maintained for all clients to support accurate billing and compliance.
  • Manage compliance tracking and reporting; assist with closing compliance gaps.
  • Monitor time-sensitive documentation and follow-up deadlines to maintain regulatory and agency standards.

Communication & Reporting

  • Input and manage all new and existing clients in the appropriate systems and platforms.
  • Maintain real-time updates and notations for proper internal communication and reporting.
  • Check and respond to voicemails and emails throughout the day to maintain efficient communication.
  • Participate in direct client-facing interactions as needed, providing a compassionate and professional presence.
  • Support nurses in the field and participate in direct patient care activities when required.

Qualifications & Skills:

  • Experience in home care, healthcare administration, case management, or nursing coordination preferred.
  • Strong knowledge of HIPAA compliance and healthcare documentation standards.
  • Exceptional organizational, time management, and communication skills.
  • Proficiency with cloud-based platforms, EMR systems, and Microsoft Office/Google Suite.
  • Ability to work collaboratively in a team environment and multitask in a fast-paced setting.
  • Compassionate, patient-focused, and detail-oriented personality.

What We Offer:

  • Meaningful work that makes an impact on seniors and their families.
  • Supportive and mission-driven team environment.
  • Opportunities for professional development and growth.

Competitive compensation based on experience

  • Pharmacy Services Coordinator

    3 days ago

    Roswell, New Mexico, United States GEORGIA SPINE & ORTHOPAEDICS Full time

    Georgia Spine & Orthopaedics is a Comprehensive Spine and orthopedics care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Dalton, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.We are growing and seeking a full-time Pharmacy Services...

  • Government Programs Care Manager I

    5 days ago

    Roswell, New Mexico, United States Health Care Service Corporation Full time

    At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.This position is responsible to provide care...

  • Family Living Coordinator

    1 week ago

    Roswell, New Mexico, United States Tobosa Developmental Services Full time $45,000 - $55,000 per year

    FUNCTION: Through effective planning and coordination, ensures quality services are delivered to Family Living Services program participants. Ensures that Tobosa complies with all applicable requirements and regulations related to Family Living Services.SUPERVISION: Works under the supervision of the Chief Programs Officer.GENERAL DUTIES AND...

  • Registered Nurse

    2 weeks ago

    Roswell, New Mexico, United States Care Career INC Full time $60,000 - $120,000 per year

    Pay Details: Weekly Pay ; Housing and Meal Stipends Shift: Days or Nights Requirements: 1 Year of Med Surg Experience (Current) - BLS, ACLSJob SummaryWe are seeking a dedicated and skilled Registered Nurse for our Medical/Surgical unit. The ideal candidate will possess a strong clinical background and demonstrate exceptional patient care skills. This role...

  • Dentist - Roswell, NM - 900 Per Day

    7 days ago

    Roswell, New Mexico, United States Comprehensive Mobile Care Full time $72,000 - $144,000 per year

    OverviewPosition: Dentist (Part-Time)Location: Roswell, NMStart Date: As soon as possibleCompensation: $900 Per DayAbout UsComprehensive Mobile Care (CMC) is a family-owned healthcare organization with over 25 years of experience and a flawless ethical and legal track record, which displays our compassionate and thoughtful approach to healthcare. It is our...

  • Retail Key Carrier Coordinator

    5 days ago

    Roswell, New Mexico, United States The TJX Companies, Inc. Full time

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra,...

  • Retail Merchandise Coordinator

    2 weeks ago

    Roswell, New Mexico, United States The TJX Companies, Inc. Full time $13 - $14

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense,...

  • Acute Care Nurse Practitioner/Physician Assistant

    1 week ago

    Roswell, New Mexico, United States Wellstar Health System Full time $100,000 - $180,000 per year

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the...

  • Travel RN

    5 days ago

    Roswell, New Mexico, United States Traditions Health Full time

    Primary functions are to administer skilled nursing care for clients of all ages in their place of residence, coordinate care with the interdisciplinary team, patients and their families, and a referring agency. Assumes the responsibility for coordination of care.$10,000 SIGN-ON BONUS Coverage Areas:State of GeorgiaTravel & Make a Difference. Get Paid to Do...

  • Nurse Practitioner or Physician Assistant

    1 week ago

    Roswell, New Mexico, United States Curana Health Full time $104,000 - $170,000 per year

     At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it.As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable...