Rebox Team Lead

About Us:

Founded in 2008 DMA Industries, LLC (DMA) has quickly grown to become a trusted supplier to the North American Automotive Parts Aftermarket. DMA has a dynamic, performance-driven work culture that embodies the entrepreneurial spirit. teamwork, collaboration, and an unwavering standard of ethics.

Position Overview:

The Rebox Team Lead plays a critical leadership role within DMA's distribution center, overseeing daily operations and the performance of a designated team of warehouse associates on the day shift. This position ensures all tasks related to Rebox operations are completed efficiently, accurately, and in full compliance with standard operating procedures (SOPs), safety protocols, and company expectations.

This hands-on lead position is responsible for guiding team members, coordinating labor resources, monitoring productivity metrics, providing real-time feedback and training, and supporting overall order fulfillment efforts. The Rebox Team Lead also collaborates with other team leads and supervisors to ensure seamless operational execution across departments and shifts.

Key Responsibilities:

1. Team Leadership & Oversight

• Supervise, coordinate, and support a team of warehouse associates within the Rebox department.
• Lead daily team huddles, communicate shift goals, and assign tasks based on workload.
• Ensure adequate staffing and proper allocation of labor based on real-time volume demands.
• Model DMA's values and promote a positive team culture focused on accountability, efficiency, and safety.

2. Operational Execution & Productivity

• Oversee daily work performance to ensure productivity goals and Key Performance Indicators (KPIs) are consistently met.
• Monitor workflow and proactively identify and resolve operational issues to avoid delays.
• Perform hands-on tasks as needed to support throughput and maintain balanced workloads.
• Partner with other department leads and supervisors to optimize workflow and maintain cross-departmental alignment.

3. Training & Development

• Ensure associates are trained on Rebox SOPs, safety policies, equipment use, and order handling requirements.
• Provide regular feedback and retraining as needed to address performance gaps or procedural non-compliance.
• Support the onboarding of new associates by serving as a role model and mentor.

4. Safety & Compliance

• Enforce strict adherence to company safety standards, PPE usage, and equipment protocols.
• Maintain a clean, organized, and hazard-free work environment.
• Report unsafe behaviors, equipment issues, or workplace incidents to the Day Shift Supervisor immediately.

5. Administrative & Reporting Duties

• Track team productivity and report progress daily to the Day Shift Supervisor.
• Complete documentation related to performance tracking, attendance, and shift summaries accurately and on time.
• Monitor team progress against KPIs and recommend process improvements where applicable.

6. Cross-Training & Backup Leadership

• Serve as a backup lead for other warehouse teams as needed.
• Participate in special projects, seasonal support activities, and process improvement initiatives.

7. Additional Responsibilities:

• Perform all other duties as assigned.

Reporting Structure:

• Reports directly to the DC Supervisor and/or DC Manager.
• This position has direct reports.

Requirements:

Key Requirements:

• Experience: 1–3 years of direct warehouse experience in a fast-paced distribution or manufacturing environment. Previous experience leading or supervising 3–10 team members required. Familiarity with warehouse management or order processing systems (preferred).
• Education: High school diploma or GED required.
• Skills: Must demonstrate a strong leadership presence with the ability to motivate, coach, and communicate effectively with team members. Requires excellent time management, planning, and multitasking abilities in a fast-paced environment, along with competency in performing administrative tasks using email, Microsoft Office (Excel, Word, Outlook), and internal reporting systems.
• Knowledge: Should have a solid understanding of warehouse operations, safety protocols, standard operating procedures (SOPs), and best practices for team leadership in a fast-paced distribution environment.
• Technology: Must be proficient with basic computer functions including email, Microsoft Office (Excel, Word, Outlook), and able to learn and navigate warehouse management or order tracking systems.

Physical Requirements:

This role is physically active and requires regular movement throughout the warehouse during the shift.

• Mobility: Ability to move around warehouse facilities including walking, standing, bending, and lifting.
• Standing and Walking: Frequent standing and walking during site visits and audits.
• Lifting and Carrying: Regularly required to lift up to 50 pounds.
• Posture and Motion: Frequent standing for extended periods; frequent reaching and stooping.
• Vision and Hearing: Must have sufficient visual and auditory acuity to read labels and screens, recognize safety signage, detect equipment or product issues, and hear instructions, alarms, and verbal communication in a moderately noisy warehouse environment.
• Work Environment: Exposure to warehouse environments with temperature changes, machinery noise, and operational movement.

Travel Requirements:

None required for this position.

Equal Opportunity and Accommodation Statement:

DMA Industries, LLC is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where all employees are respected, valued, and empowered. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We also recognize the importance of accessibility and are committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process and during employment. If you require assistance or accommodation at any stage of the application or employment process, please inform us so that we may support your needs appropriately.