Engagement Manager

The Bronzeville Group, LLC (TBG) is a leading healthcare consulting firm advising public and private healthcare organizations on strategy, growth, and innovation. We support clients across the healthcare spectrum—including health systems, academic medical centers, safety-net hospitals, independent providers, Medicaid managed care organizations, Medicare Advantage plans, and state and local government agencies. Our mission centers on advancing healthcare quality, access, and equity, particularly for underserved communities.

We help reorient systems around patient and community needs by focusing on:

• Strategy & Innovation
• Operational Excellence
• Financial Sustainability

We value diversity of thought and lived experience, empathy, candor, and commitment to lasting social impact. Our inclusive culture and equity-centered approach shape every engagement.

The Bronzeville Group is seeking an experienced Engagement Manager (EM) with a strong healthcare consulting background and a passion for value-based care transformation. The ideal candidate has experience at a leading strategy consulting firm and brings a strong track record of delivering high-quality client work. The EM role is a senior position and a pathway to Partner, responsible for leading multiple workstreams, developing thought leadership, and managing both client relationships and case teams. EMs oversee the formulation and implementation of equity-centered strategies that improve client performance and outcomes. Periodic travel may be required depending on client needs.

RESPONSIBILITIES

CASE TEAM LEADERSHIP

• Identify and frame critical strategic and organizational client issues.
• Lead multiple workstreams using structured, hypothesis-driven problem-solving.
• Develop and manage detailed team workplans ensuring high-quality, data-driven analysis and implementation-ready deliverables.
• Provide operational leadership balancing execution excellence with team development.
• Lead quantitative and qualitative analysis and deliverable creation.
• A hands-on leader who can both manage teams and execute analyses directly when needed.
• Manage the professional development of junior team members through coaching and feedback.

CLIENT RELATIONSHIP MANAGEMENT

• Build and maintain trusted senior-level relationships.
• Facilitate effective client decision-making using strong communication, executive presence, and narrative storytelling.
• Guide clients through strategic, operational, and financial considerations.
• Navigate sensitive situations with diplomacy and resolve conflicts constructively.
• Develop "above and beyond" advisory relationships that extend past immediate
• project needs.

FIRM CONTRIBUTION

• Lead and contribute to firm-building initiatives, including recruiting.
• Develop and share insights and knowledge capital derived from case work.
• Mentor junior staff and participate in performance review processes.
• Contribute to TBG's thought leadership, research, and knowledge development.
• Support firm culture through participation in events, community service, and internal initiatives.

QUALIFICATIONS

• Must demonstrate outstanding emotional intelligence (EQ) and communication skills, this is essential, along with strong stakeholder management and project leadership.
• Minimum of 4 years of consulting experience with demonstrated career progression, project management, and client engagement experience.
• Experience in the healthcare sector (payer, provider, and/or value-based care).
• Advanced quantitative and analytical skills; proficiency in Excel and PowerPoint.
• Experience managing and developing team members.

PREFERRED EXPERIENCE

• Demonstration project experience with value-based care for underserved and/or older adult populations.
• Postgraduate degree (i.e. MBA, MHSA, MHA, MPA) preferred but not required.

COMPETENCY-BASED REQUIREMENTS

• Structured Problem-Solving: Applies rigorous, hypothesis-driven methods to generate insights and solutions.
• Executive Presence: Communicates with clarity, confidence, and credibility.
• Storytelling & Communication: Synthesizes complexity into compelling narratives to drive decision-making.
• Client Diplomacy & Conflict Resolution: Navigates sensitive dynamics with professionalism and tact.
• Team Development & Coaching: Supports the growth of junior team members through modeling and feedback.

WORK ENVIRONMENT & REMOTE POLICY

TBG operates in a hybrid work environment combining remote work with in-person collaboration. While the role offers flexibility, Chicago is the preferred location due to the frequency of client engagements, team collaboration, and in-person strategy sessions. Employees should expect periodic on-site meetings, workshops, and client visits as required by project needs.

DIVERSITY, EQUITY & INCLUSION

TBG is committed to building a diverse team that reflects the communities we serve. We provide equal opportunities and do not discriminate on the basis of race, gender, identity, age, disability, veteran status, or other protected characteristics.

COMPENSATION

This role is structured to begin on a part-time basis, with a clear pathway to transition into a full-time position based on mutual fit and business needs. Competitive compensation is offered, including a base salary starting in the $140K range for full-time candidates, along with bonus eligibility and a comprehensive benefits package. Periodic travel may be required based on client needs.