Maintenance Associate

Maintenance Associate Job Description 

Position: Maintenance Associate

Full-Time: 8-4:30, Monday- Friday with rotating weekends

Department: Operations

Reports to: Facilities Manager

FLSA Classification: Non-Exempt

Starting Wage: $21.50/ hour 

Summary

The Maintenance Associate supports the ministry's mission by ensuring that the shelter is safe, clean, and welcoming for all who enter. This role performs repairs, preventative maintenance, maintenance of grounds, and light custodial work while helping create an environment that reflects the love of Christ. The maintenance associate works closely with staff, volunteers, and guests, serving with integrity, compassion, and excellence.

At New Life Center, every role is a form of ministry.  We seek staff who are committed followers of Jesus Christ, aligned with or Statement of Faith, and who model our REAL values - Respectful, Encouraging, Accountable, and Loving.  

Essential Responsibilities

Essential Responsibility 1: Building Maintenance, Repairs and Custodial

• Perform routine inspections of shelter, grounds, and equipment.
• Complete basic repairs in plumbing, HVAC, carpentry, and painting.
•  Respond promptly to work orders placed by NLC staff or supervisors.
• Alert Facilities manager of any building maintenance issues beyond skills and abilities.
• Maintain and regularly inventory all tools and equipment, including notifying the facilities manager of items that may need to be purchased.
• Support custodial staff with occasional cleaning, trash removal, and dorm cleaning.

Essential Responsibility 2: Preventative Maintenance

• Perform routine preventative maintenance on equipment based on a predetermined schedule.
• Maintain records of completed maintenance inspections (safety equipment and vehicle maintenance).
• Maintain grounds throughout the year.
• Conduct seasonal upkeep (snow removal, sidewalk salting, mowing, trimming, etc.).

• Identify and report safety hazards.
  
• Follow proper safety procedures including utilizing proper safety equipment and lifting techniques while performing assigned job duties.
• Follow OSHA, fire safety, and building code requirements.
• Participate in emergency drills and assist in shelter safety procedures.

Essential Responsibility 4: Collaboration and Mission Support

• Assist in supervising and mentoring guests assigned to work therapy.
• Work in unity with staff and volunteers to further the shelter's mission.
• Coordinate with outside contractors when needed.

Position Reports to Edward Jacob, Facilities Manager

This Job Description identifies the major responsibilities of this job.  It does not include all aspects of the position such as the potential additional duties assigned by the Operations Director the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.

Personal:

• Personal, evident, growing relationship with Jesus Christ.
• Compassionate heart for those in need.
• Willingness to serve others.
• Desire to see the lost come to Christ.
• Ability to work respectfully with individuals experiencing homelessness.

Required Education and Experience

• High School Diploma or GED.
•  Knowledge of simple maintenance practices and procedures.
•  Knowledge of caring for and maintaining vegetation.

Work Environment

• Must be in good physical condition.
• Ability to stand for extended periods of time as well as kneel, crouch, crawl, etc.
• Ability to walk up and down flights of stairs multiple times during work shift.
• Able to climb a ladder and work at heights of up to 35'.
• Ability to lift up to 50 lbs.
• Ability to work in extreme weather conditions, hot or cold.

Additional Eligibility and Requirements

• Ability to pass a pre-employment drug test and background check.
• Possess a valid driver's license, up-to-date proof of insurance, and a driving history in accordance with insurance carrier requirements.
• If in recovery, a minimum of one year of sustained recovery with active participation in a 12-step program is required; two or more years is preferred.

Skills

• Excellent interpersonal, verbal, and written communication skills.
• Must exhibit good judgement, sensitivity, and compassion.
• Must be able to work well with others and exhibit a positive, professional, and friendly disposition.
• Must demonstrate a strong work ethic with consistent attendance and punctuality.
• Must be able to problem solve alone as well as with others.
• Must have the ability to work as a team.
• Ability to multitask efficiently.
• Adapts positively to continuous change and maintain flexibility.
• Ability to take constructive criticism.
• Ability to organize and prioritize duties.