Patient Enrollment Specialist

6 days ago

Chicago, Illinois, United States DM Clinical Research Full time $45,000 - $70,000 per year

Patient Enrollment Specialist (Onsite) ​

DM Clinical Research, the largest privately-owned clinical research organization in the Houston area and one of the top fifty in the country, is looking for a Patient Enrollment Specialist (onsite) for our Chicago office.  The Patient Enrollment Specialist exhibits excellent verbal and written communication skills, will be detail oriented and organized, and will communicate with current and potential DM patients via phone, text, email and in person with the goal of scheduling their primary visit at a DM clinic in order to determine eligibility of enrollment into a research study.

Responsibilities and Duties:
  • Answer incoming calls, messages and emails
  • Make outgoing calls / send outgoing messages and emails
  • Schedule patient appointments following appointment availability and guidelines
  • Accurate and thorough data entry into multiple systems / databases
  • Complete patient questionnaires consisting of sensitive and private medical information
  • Thoroughly research and interpret patient history to ensure patient safety and eligibility
Performance based role with OT available and monthly commission

Experience and Skill Requirements:
  • Medical terminology knowledge is a plus but not required
  • Computer proficiency, especially Word, Excel, Outlook, and Google Docs.
  • Excellent communication and customer service skills.
  • Outgoing personality 
  • Well-organized with attention to detail.
  • Must be able to multi-task.
  • Bilingual (Spanish) preferred.

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