Front Desk Receptionist

20 hours ago

Ann Arbor, Michigan, United States University Towers Full time

Now Hiring: Front Desk Receptionist (Part-Time) - 2 positions

We are looking for friendly, reliable, and upbeat Front Desk Receptionists to join our team This role is perfect for someone who enjoys helping others, creating a welcoming atmosphere, and keeping things running smoothly.

  • Monday, Tuesday, Wednesday, & Thursday (32 Hours) or
  • Friday, Saturday, Sunday (24 Hours)

12:30a-8:30a (Midnight Shift)

Responsibilities

As the first point of contact, you'll be the face of our community. Daily responsibilities include (but are not limited to):

  • Greeting residents and guests with warmth and professionalism
  • Preparing fresh coffee throughout the day
  • Keeping the lobby, coffee bar, and study areas clean and inviting
  • Answering general questions from residents and visitors
  • Accepting packages from shippers, checking them in, and retrieving them for residents
  • Handling maintenance requests and rent payments
  • Assisting locked-out residents
  • Answering phones and directing calls to the right team member
  • Providing excellent customer service to ensure residents feel at home
  • Performing light administrative tasks as needed

What We Offer

  • Holiday Pay: Time and a half after 90 days if you work a holiday (We are open ALL holidays)
  • A positive, resident-focused environment where you can make a real impact

What We're Looking For

  • Someone upbeat, approachable, and dependable
  • Strong communication and organizational skills
  • A team player who takes pride in helping others
  • Previous customer service experience is a plus, but not required

What It Takes to Succeed in This Role

To thrive as our Front Desk Receptionist, you must be reliable and punctual—others are counting on you We're looking for someone who is trustworthy, drama-free, and capable of making sound decisions. You should be able to work independently, stay productive without supervision, and manage your time well.

This is not a role for sitting on your phone or taking it easy. While the position is straightforward and generally low-stress, the pace can vary—some nights are very quiet, while others are busier. A background in working with people and providing basic customer service is essential to ensure residents and guests feel supported.

If you're ready to bring your energy and positivity to our team, apply today and help us create a welcoming environment where residents truly feel at home

Job Type: Part-time

Base Pay: $ $21.00 per hour

Work Location: In person

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