Field Operations

2 weeks ago

Los Angeles, California, United States AvantStay Full time
Who we are

AvantStay delivers world class, authentic, tech-enabled short-term rental ("STR") group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer.

What we are looking for

AvantStay is always looking for exceptional talent to join our Field Operations management team. Applicants must live & work in the United States, ideally within driving distance of one of our markets.

Requirements

The ideal candidate will have experience in the following Operations areas:
  • Supervising and managing market staff, including hiring, training, coaching, and evaluating performance and delegating tasks to field operations personnel.
  • Serving as the main point of contact to establish and cultivate relationships with AvantStay homeowners.
  • Supervising the progress and rectification of guest and/or homeowner issues and escalations, ensuring they are resolved within the designated time frame.
  • Supervising and coordinating housekeeping or routine vacation rental maintenance tasks.
  • Collaborating with other teams and evaluating maintenance, groundskeeping, and housekeeping operations at each property within the select market.
  • Carrying out essential administrative duties to support daily operations and assigning tasks to team members as necessary.

Benefits

Perks and Benefits

  • Competitive compensation including base salary, performance bonus, and growth bonuses
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement

When you join AvantStay

You'll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we're about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.

Equal Employment Always

We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

No soliciting from staffing agencies. Thank you

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