International Social Service Coordinator

Location:
Birmingham, AL

Position Status:
Full Time

Position Summary:
Provides thorough assessment and education for prospective adoptive applicants at crucial times in the international adoption process from Orientation Interview through post adoption.

Primary Duties:

• To be a minister of the gospel of Jesus Christ to co-workers, clients and ministry partners
• Actively participates on the team in a manner aligned with scripture including, but not limited to, praying for and with other team members, sharing scripture in daily activities and leadership, modeling the character of Jesus Christ in interactions with team and any external clients, partners, vendors, etc.
• Disciples' ministry partners and clients.
• Aligns team dynamics, internal & external processes, and final product of team's work with Biblical principles and with Lifeline's Core Values
• Aligns with International Strategic Objectives
• Leads Orientation Interview with local worker for an IN family, and leads orientation interview alone with OON families.
• Uploads completed OI document to SAM and completes/sends triggered OI approval email to RPM.
• Will inform International Process Coordinator on the timing of the home study review process and will inform International Social Services Coordinator and Director of Social Services of any areas of concern.
• Collaborate with the local team throughout the Home Study on any concerns both for local assessment and country requirements.
• Will provide thorough review of the home study prior to finalization paying close attention to country requirements, Hague requirements, arrest documentation and additional adults in the home. This is not an all inclusive list.
• When needed, addresses Request for Evidence notices received from USCIS in collaboration with the local team and the International Process Coordinator.
• Assess throughout a family's process if a Home Study update is needed for changes. Work with the local team and International Process Coordinator when a Home Study update is needed for an immigration extension. Complete a thorough review of the Home Study Update Prior to finalizing.
• Complete the file review process and documentation if a file is determined to be a fit for the family in order to present the file to the family.
• Will lead the PAPs through the matching process. This includes completing the file presentation document, referral counseling document, and guiding a family through child-specific education.
• Complete Referral Update documentation on all children that are matched with a family in the program. Ensure that all updates are maintained and documented in the Referral Update Form. This must be done in a timely manner along with communicating updated information with the PAPs.
• Communicate with the International Process Coordinator when a family is in country. Will provide in-country travel support as needed by the family.
• Conduct country specific reviews for post reports and communicate with the local team on any necessary edits.
• Assist with post crisis, as needed. The local and international post team should primarily manage these calls and crises, however, this role will, at times, need to be made aware of the crisis to ensure country communication has taken place.
• Work with International Leadership on child specific education needs, including creating LEP courses for specific regional resources.
• Seeks social service supervision from the Director of International Social Services as needed.
• Assists the RPM with various tasks as assigned
• Support for general International Adoption projects, including but not limited to recruiting families for adoption
• Special projects as needed by the team or agency
• Other duties or projects as assigned by supervisor or Leadership

Minimum Requirements:

• Bachelor's degree in social work, required; Masters degree, preferred
• At least 2 years work experience in child-placing environment
• Licensed Social Worker, required
• Must lift at least 25lbs, must have reliable transportation

Work Environment:

• Central Office location unless outside the guidelines of the Remote Worker Policy

APPLY TO LIFELINE

Posted 12/19/25