Event Coordinator

Position Description
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The Minneapolis Convention Center (MCC) is a relationship building. Each individual at MCC is a hospitality hero who fulfills our mission by providing service and fostering relationships. We make a positive impact on our internal and external guests by collaborating and delivering excellence in our service and facility. We host more than 300 events annually and contribute to a vibrant downtown community by providing economic impact through visitor spending at hotels, restaurants, arts & attractions, and retail establishments.

This position functions as the liaison for clients using the Minneapolis Convention Center by planning, organizing, controlling, and monitoring security, crowd management and hospitality services to ensure contractual obligations are filled and client expectations are met.

Work Location
This position currently works on-site.

Job Duties And Responsibilities

• Assist clients in planning and organizing event security and hospitality services as an advisor to prevent and solve current and potential problems and conflicts.
• Prepare event outlines for operating departments within the convention center and input schedule of events into the computer to ensure proper staffing two weeks prior to each event.
• Act as a liaison for client and assist with scheduling of decorators, security, entertainment, party planners, fire marshal, parking lot personnel, traffic control, and related services to ensure successful, safe and profitable events.
• Conduct pre-convention and post-convention meetings as necessary to ensure proper department communication, customer satisfaction and constructive feedback.
• Act as MOD (Manager on Duty) to be a liaison between Convention Center and customers.
• Coordinate personnel use, equipment distribution and facility use with other event coordinators as it relates to multiple events in the facility.
• Perform daily checks of event set-ups prior to client arrival to ensure customer safety concerning floor plans, layouts, egress/ingress planning and fire code compliance.
• Conduct building tours to inspect facility, equipment, personnel, general activity, etc.
• Responsible for invoicing and ensuring that any additional charges incurred are billed to the client.
• Attend meetings and assist with scheduling of event security, emergency medical technicians, fire watch, parking lot personnel, traffic control, crowd management and related hospitality services with catering, operations, sales and event coordination to ensure proper staffing and equipment needs are understood and client expectations are met staying within budget guidelines.

WORKING CONDITIONS:
Indoor setting with considerable walking and standing.

Required Qualifications
Education
Bachelor's Degree or Vocational School Certificate in Hotel Management or closely related field.

Experience
Two years experience in coordinating large-scale meetings and special events. Preferred one to two years of event security experience.

Equivalency
An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Although not required, a resume and cover letter are strongly recommended.
Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Drug and Alcohol Testing
All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation
This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association. For more information on the terms and conditions of this agreement please visit: MPEA ,

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills And Abilities

• Knowledge of Convention Planning and the Hospitality Industry.
• Working knowledge of computers, software and applications.
• Ability to communicate with clients, exhibitors, staff, and contractors in a professional and courteous manner
• Ability to review floor plans and diagrams for fire safety requirements
• Ability to prepare floor plans and diagrams.
• Good communication and problem solving skills.
• Skill in organizing, planning and mobilizing equipment and personnel on a daily and long-term basis.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.