People Advisor

2 days ago

Remote, Oregon, United States Reece Group Full time $65,700 - $90,300
People Advisor

The People Advisor is a critical member of the People Operations team, serving as a trusted expert and escalation point for employee relations matters across Red Robin's field operations. This role provides advanced guidance, support, and solutions on complex Team Member issues, ensuring fair, consistent, and compliant practices that protect both the company and its people. With deep expertise in employee relations and a strong understanding of employment law, the People Advisor leads investigations, coaches leaders, and drives strategies that foster trust, engagement, and a positive workplace culture. This position requires sound judgment, discretion, and the ability to manage sensitive issues with empathy, professionalism, and urgency.

Employee Relations & Investigations (65%)

  • Conduct thorough and impartial investigations into Team Member concerns, policy violations, and workplace conflicts.

  • Gather, analyze, and evaluate evidence, interview involved parties, and provide well-documented, compliant recommendations for resolution.

  • Ensure all investigations are completed in a timely manner with adherence to company policies and applicable laws.

  • Partner with internal and external legal counsel on complex or high-risk cases.

  • Provide clear, consistent, and legally sound guidance to field leaders on corrective action, documentation, and separation processes.

  • Identify patterns and trends in employee relations data to recommend proactive solutions and training opportunities for leaders.

Advisory Support & Case Management (20%)

  • Serve as an escalation point for employee relations inquiries and HR issues submitted through the case management system, phone, and other communication channels.

  • Coach and counsel restaurant managers, leaders, and Team Members on policy interpretation, performance management, and workplace best practices.

  • Respond promptly and accurately to requests, ensuring alignment with HR policies, practices, and Red Robin's values.

  • Promote transparency, fairness, and accountability through consistent communication and follow-through

Strategic Partnership & Team Member Engagement (15%)

  • Partner with People Business Partners and Operations leaders to develop and reinforce employee relations strategies that support retention and engagement.

  • Advise leaders on proactive measures to improve workplace culture and minimize employee relations risks

  • Contribute to the design and implementation of engagement initiatives, recognition programs, and communication strategies.

  • Support continuous improvement in HR processes and policies based on field feedback and case trends.

Minimum Experience & Education:
  • 2 -4 years of experience in an HR role. Bachelor's degree in Human Resources or related discipline preferred.
  • Equivalent combination of experience, education, and certifications considered.
Compensation Range: $65, $90,300.00

Red Robin is an Equal Opportunity & E-Verify Employer

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