Investigator (County Adjuster's Office)

DEPARTMENT: County Counsel

DIVISON: County Adjuster

SALARY: $ 61,418-$86,572

LOCATION: Trenton, NJ

JOB SPECIFICATION:

POSITION(S) AVAILABLE: 1

POSITION OVERVIEW:

The Mercer County Adjuster's Office is seeking a detail-oriented and analytical professional to serve as an Investigator. Under general supervision, the Investigator conducts field and records-based investigations to determine legal residency, financial responsibility, and asset availability related to individuals receiving county or state institutional care.

This role plays a critical part in ensuring the County and State are appropriately reimbursed for services provided, while maintaining compliance with applicable laws, regulations, and court requirements.

RESPONSIBILITIES :

• Conduct investigations to determine the legal residency of individuals entering county or state institutions, utilizing records review, interviews, and field inquiries.
• Investigate the financial circumstances, assets, and insurance coverage of individuals to assess ability to pay for institutional care.
• Locate and investigate legally responsible relatives to determine potential financial responsibility for care and maintenance.
• Review records from Surrogate Court, Superior Court, and other legal entities to identify estate interests, guardianships, or available funds.
• Consult with attorneys, banks, employers, government agencies, and benefit providers regarding financial resources and eligibility.
• Appraise property, savings, insurance, and other assets, and recommend appropriate actions, including placement of liens when warranted.
• Collect payments from responsible parties and ensure proper delivery and documentation of funds.
• Verify eligibility for veteran, Social Security, and other public benefits.
• Prepare clear, accurate investigative reports to support administrative or legal action.
• Maintain detailed records, case files, and documentation using electronic and/or manual information systems.
• Serve legal notices and, when required, testify in legal, quasi-legal, or administrative proceedings.
• Perform related investigative and administrative duties as required.

REQUIREMENTS:

• One (1) year of experience conducting field investigations involving fact-finding, records review, interviews, and preparation of investigative reports for legal or administrative purposes.
• Qualifying experience may include civil, criminal, regulatory, insurance, compliance, or attorney-supported investigations.

KNOWLEDGE, SKILLS, & ABILITIES:

• Knowledge of investigative principles, methods, and techniques.
• Ability to plan, organize, and conduct investigations independently.
• Ability to interview individuals from diverse backgrounds using tact, professionalism, and discretion.
• Strong analytical skills, including the ability to identify discrepancies and evaluate the reliability of information.
• Ability to distinguish relevant from irrelevant facts and evidence.
• Ability to prepare accurate, concise, and objective written reports.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Ability to work collaboratively with courts, legal representatives, government agencies, and internal departments.
• Proficiency in maintaining records and utilizing electronic and manual information systems.
• Ability to communicate effectively, both verbally and in writing.
• Ability to testify and present findings in formal proceedings, as required

BENEFITS OF WORKING WITH MERCER COUNTY:

Mercer County offers a comprehensive benefits package that supports employee wellness, financial stability, and career growth:

• Health, dental, vision, and prescription coverage
• Enrollment in the State pension system
• Paid vacation, holidays, and sick leave
  Continuing education and career development opportunities

Mercer County EEO/ Civil Service Statement & Residency Requirements :

Mercer County is an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and accessible workplace. We provide equal employment opportunities to all individuals regardless of race, creed, color, national origin, nationality, ancestry, age, sex, gender, pregnancy, marital status, civil union status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, disability, or any other protected characteristic under federal, state, or local law.

As a Civil Service employer under the State of New Jersey, all candidates must comply with New Jersey Civil Service Commission regulations and guidelines. Mercer County residency is required. Non-residents must establish residency within one (1) year of employment.

Mercer County is also committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state laws, specifically in accordance with the New Jersey State Policy Prohibiting Discrimination in the Workplace .