Strategy & Operations Associate Principal

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.

As a Strategy & Operations Associate Principal you will lead a diverse array of projects directly impacting Via's operations. You will set strategy, develop partnerships, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more.

**This role is based in NYC with a 3x per week office requirement.**

What You'll Do:

• Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies
• Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via's operations
• Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations
• Data analysis: Perform detailed analyses to support data-driven decision-making.
• Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders
• Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams
• Strategic partnerships: Develop and nurture strategic partnerships to achieve Via's growth and operational objectives

Who You Are:

• Minimum of 3-5 years of work experience
• Have a Bachelor's Degree with a record of exceptional academic achievement
• Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone
• Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
• Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization.
• Detail oriented: Meticulous and vigilant, with a high level of attention to detail
• Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills.
• Marketing experience and experience with data analytics is a plus

Compensation and Benefits:

• Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $85,000 - $115,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. 

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.