Patient Support Specialist

1 hour ago

Orlando, Florida, United States Visual Health & Learning Center Full time

IMMEDIATE OPENING - Full time Patient Services Specialist FOR SPECIALTY PEDIATRIC OPTOMETRY PRACTICE

As our patient services specialist, you will be working in one of the most interesting and rewarding specialty practices in eye care. We will work with children (many with special needs), helping them overcome their vision-based learning problems. At our center, we help both children and adults with visual development and visual rehabilitation.

We are looking for a bright, energetic individual who loves to help people, is a fast learner, self-directed, well-organized and has good communication skills. This person will want to commit to an opportunity that offers tremendous job satisfaction, as we help children succeed when nothing else could, and help adults who have struggled since childhood with vision-based learning problems that now affect their professional and private lives

For more details about our local practice and our doctor, visit our website at

Out of respect to our patients and to ensure full focus on their care, we thank you in advance for not calling our office to inquire about this listing. Reply by email only.

The position is 9:30pm to 6:30pm Mon- Thurs; 12:30 - 6:30 Fridays

Qualifications:

Must have a working knowledge in various computer software: Word, Excel, Quickbooks, Outlook; comfortable with administrative equipment (multi-line telephone, fax, copy machine, etc); needs to have an excellent telephone voice; great multi-tasker.

Responsibilities include, but are not limited to the following:

  • Patient/Parent Education about our programs
  • Scheduling appointments
  • Answer phones
  • Working as a team-member throughout the day to keep the office running smoothly

Skills and Experience:

The ideal candidate possesses the following skills and experience:

  • administrative experience in the education or medical fields preferred
  • Previous experience in a school, high traffic learning center, day care or doctor's office preferred
  • Encourages open communication with parents and staff by listening attentively and actively
  • Manages multiple tasks in a fast-paced environment
  • Is articulate and able to communicate well on the telephone
  • Able to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas and improve processes.

Job Type: Full-time

Pay: $31, $33,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Work Location: In person

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