IT Contract Administration Manager II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: IT Contract Administration Manager II 
Job Title: Contract Administration Mgr II 
Agency: Health & Human Services Comm 
Department: Contract Mgmt & Ovrsight TIERS 
Posting Number: 9018 
Closing Date: 10/14/2025 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Group: TEXAS-B-28 
Salary Range: $7, $8,999.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 20% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations: Austin 
MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,LS,LSS,SEI16,SK,F&S 

Brief Job Description:

The IT Contract Administration Manager II reports to the Director of IT Contract Management and Oversight section. This senior-level position is responsible for managing highly advanced and complex IT contracts from development through closeout in accordance with Information Technology Contract Management policies. This role ensures contractor accountability, maintains compliance with state and agency requirements, and supports the agency's mission by securing and managing IT services that are critical to operations. The position requires advanced communication skills to convey complex information to diverse stakeholders and plays a key role in ensuring the integrity, efficiency, and compliance of IT contracts. This role operates with limited supervision and requires strong initiative, independent judgment, and the ability to work in a consultative capacity within and across teams.

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

1. Contract Oversight & Lifecycle Management (50%)

• Serve as the primary point of contact for communication with contractors and agency stakeholders on all assigned contracts.
• Support agency business needs during the acquisition phase by serving as a contracting subject matter expert.
• Maintain expert knowledge of contract terms, purpose, scope, requirements, deliverables, milestones, and expenditures on all assigned contracts.
• Establish and implement contract monitoring plans, risk assessments, monitoring reports, deliverable tracking, expenditure tracking, and vendor performance reports.
• Ensure contractor accountability through scheduled monitoring and enforcement of performance standards.
• Exercise appropriate remedies for performance deficiencies and escalate issues to System Contracting or Procurement and Contracting Services as needed.
• Monitor contract expenditures using agency accounting systems and reports.
• Verify invoice accuracy and authorize payments in accordance with contract terms.
• Manage and document contract changes through the amendment process.
• Oversee timely completion of services and deliverables throughout the contract term.
• Perform contract closeout procedures, including submission of vendor performance reports and compliance with record retention requirements.
• Coordinate Historically Underutilized Businesses (HUB) reporting for assigned contracts.
• Serves as a mentor and advisor to ITCM team members at all levels.

2. Contract Record Management & Compliance (30%)

• Maintain accurate and up-to-date contract records in SCOR (contract system of record) and CAPPS Financials (financial system of record).
• Complete thorough reviews of contract documentation within 10 days of the contract's effective date.
• Upload and maintain all required documents in the appropriate SCOR sub-modules.
• Track and record deliverable status and lifecycle events such as inception, amendments, and closure.
• Ensure compliance with agency documentation standards, record retention policies, and applicable laws and regulations.
• Respond promptly and constructively to findings from audits and contract quality reviews and ensure documentation supports contract decisions and actions.
• Contribute to the continuous improvement of the department's process knowledgebases.
• Maintain contract metadata reference resources to support consistency and accuracy across contract records.

3. Risk Management (10%)

• Promote best practices in contract management to mitigate risk throughout the contract lifecycle.
• Complete initial risk assessments and update them regularly.
• Monitor and reassess risk throughout the life of the contract.
• Escalate matters requiring supervisory or legal input when appropriate.
• Consult with System Contracting and legal counsel to address legal or compliance concerns.

4. Communication & Stakeholder Engagement (10%)

• Maintain proactive and professional communication with all internal and external stakeholders.
• Lead post-award contractor conferences to ensure mutual understanding of performance and administrative expectations.
• Utilize advanced communication skills to convey complex contract information to diverse audiences.
• Represent IT Contract Management in planning sessions, committees, and workgroups.

Licensure, Certification, or Registration required:

Certified Texas Contract Manager (CTCM) and Certified Texas Contract Developer (CTCD) or the ability to obtain within 12 months of employment.

Knowledge, Skills, and Abilities required:

• Advance knowledge of negotiation strategies and techniques, of contract administration and cost monitoring for large scope or high-dollar value contracts; of systems and procedures used to evaluate vendor's performance; and of local, state, and federal laws and regulations relevant to the administration of state funds.

• Skill in handling multiple projects, manage competing priorities, and meeting tight deadlines.

• Skill in conflict resolution and contract negotiations.

• Skill in communicating effectively both verbally and in writing.

• Ability to gather, assemble, and correlate data.

• Ability to exercise sound judgment in making critical decisions to analyze complex information and develop plans.

• Ability to interpret complex data.

• Ability to interpret and apply policies, procedures, and regulations.

• Ability to evaluate material data for reasonableness, necessity, and conformity with contract requirements.

Initial Screening Criteria

3 years' experience in contract management. Experience in Information Technology contracts preferred.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.