Front Services

1 week ago

Las Vegas, Nevada, United States MGM Resorts International Full time $60,000 - $90,000 per year

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Assistant Manager of Front Services and Valet, you help set the stage for the unforgettable experiences our guests expect from MGM Resorts. You lead a dynamic frontline team, ensuring every arrival, departure, and guest interaction is delivered with warmth, efficiency, and genuine hospitality. Through strong operational oversight and hands-on leadership, you create a seamless experience that reflects our commitment to world-class service.

THE DAY-TO-DAY:

  • Establish and maintain departmental rules and procedures for all Bell and door and Valet Parking staff
  • Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment
  • Oversee departmental operations, maintain high level of service expected by Hotel Management, implement and maintain training of new personnel and developmental training of all staff
  • Direct and motivate all Bell and Door and Valet Parking staff
  • Ensure high productivity of all employees developing effective scheduling and staffing levels
  • Promote and maintain positive service standards
  • Maintain supply inventory levels
  • Assist Risk Management in investigating accidents and handling guest problems up to but not including those that require involvement of Risk Management or senior management
  • Computer knowledge and skills, including the Hotel system

THE IDEAL CANDIDATE:

  • 2+ years of prior relevant experience in Hospitality, preferably within Front Services
  • 2+ years of experience in a supervisory or leadership role is preferred
  • Must possess a current valid Driver's License or able to obtain a valid Driver's License
  • High School Diploma or GED
  • Must be 21 years of age or older

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Are you ready to

JOIN THE SHOW

? Apply today

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