Inside Sales Representative

3 days ago

Chandler, Arizona, United States Systems IV Full time

Terry H2O Solutions is a division of Middleby Corporation. Middleby Corporation is a publicly traded global manufacturing leader in the food equipment market that focuses on the Foodservice and Beverage, Residential, and Food Processing Markets.

Terry H2O Solutions offers a range of water treatment solutions that are integrated directly into the water supply line. These products cater to a broad spectrum of water treatment requirements and are tailored for use in various establishments including restaurants, hospitals, schools, and commercial kitchens, as well as for misting systems and other scenarios where mineral scale accumulation is an issue. We are located in Chandler, Arizona.

We are looking for an Inside Sales Representative to join our team. They will be responsible for assisting in executing and supporting sales from our office in Chandler, Arizona. They will also be responsible for managing follow-ups and ensuring customer satisfaction.

This position has hybrid flexibility but expected to spend the majority on-site.

Responsibilities

  • Engage with new, current, and potential customers through inbound and outbound calls and emails
  • Manage customer accounts after the initial contact through to delivery of goods
  • Maintain a high level of knowledge about the company's products and services
  • Maintaining and updating any computer programs with accurate and updated customer and sales data
  • Collaborate with the sales team and President to meet and exceed sales target
  • Follow up with prospective customers to build relationships and convert into actualized sales
  • Prepare and send quotes to customers
  • Assist in the development of the sales strategy to drive business growth
  • Provide information to management on trends, customer feedbacks, and any potential opportunities or obstacles
  • Coordinate and collaborate with other departments as necessary to execute sales related projects
  • Provide post-sales support to maintain customer satisfaction and relationship
  • All other duties as assigned

Education & Experience

  • Highschool diploma or GED
  • Bachelor's degree in business, marketing, or related field
  • 2+ years of experience in a sales or customer service role
  • Proven track record of meeting or exceeding sales targets
  • Experience in using CRM software preferred
  • Experience in B2B sales
  • Experience with in-person or virtual meetings with customers

Qualifications

  • Ability to read, write, and verbally communicate in English
  • Ability to read, write, and verbally communicate in Spanish (preferred but not required)
  • Basic mathematical skills (additions, subtraction, counting)
  • Ability to apply reasoning when troubleshooting
  • Ability to handle multiple tasks and accounts at the same time effectively
  • Intermediate computer literacy
  • Strong interpersonal skills

Physical Requirements

  • Must be able to lift, carry, push, or pull objects weighing up to 50 pounds
  • Must be able to operate machinery such as a sitting forklift and a power jack
  • Ability to bend, squat, stand, sit, kneel, and reach overhead
  • Ability to stand and walk for duration of shift
  • Ability to use manual finger and wrist dexterity to handle, grasp, and control objects of all sizes

Schedule:

Monday through Friday, 8:00AM – 4:00PM

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

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