Computer Technician I

*Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers*
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description
SAVA is looking for a Computer Technician I to provide support to the U.S. Army Operational Test Command (OTC) at Fort Hood, TX. To join our team of outstanding professionals, apply today

Responsibilities
Perform Tier 1 and Tier 2 deskside incident resolution of workstations, printers and peripheral devices.

Configure and deliver IT equipment requested on customer Change Orders (COs).

Monitor and respond to hardware and software problems utilizing a variety of hardware including printers and software testing tools and techniques.

Ensure proper computer system setup/operation so that end users can accomplish business tasks.

Receive, prioritize, document and actively resolve end user help requests.

Maintain knowledge of diagnostic and help desk request tracking tools, as well as remote and in-person, hands-on help at the desktop level.

Assist with network hardware under direct supervision.

Maintain current knowledge of relevant technology.

Participate in special projects as required.

Assist with Asset Management and Inventory of IT assets.

Assist with security vulnerability remediation.

Assist with Anti-virus software/configuration.

Return failed equipment to good working order and demonstrates the equipment to the user.

Work as a team member in the installation, configuration, repair and maintenance of computer equipment, peripherals and applications.

Perform repair and conduct operational checks, and preventive maintenance service on computer systems, related systems, and office equipment.

Ensure timely responses to reports of unexpected malfunctions or failures.

Document all task responses, labor and material usage data as required.

Work with System Administrators to maintain network resources.

Perform Other Duties As Required, Which May Include:
Accomplish assigned tasks in closely related fields.

Respond to changes in work schedules and/or locations.

Support other sections on the ITSS contract.

Participate in formal, on-the-job, and cross-training.

Auto req ID
460581BR

*Minimum Education Required*
High School/GED

Job_Category
Technician

Qualifications
Additional Qualifications/Responsibilities
Active DoD Secret security clearance.

Active certification: Security+ (or equivalent DOD Directive IAT II) or A+/Network+ (or equivalent DOD Directive IAT I).

Relevant Education/experience Requirements:
0 plus years with Masters

1 plus years with Bachelors

2 plus years with Bachelors in non-directly related field

2 plus years with Associates

3 plus year with no degree

Experience must include technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals.

Ability to isolate equipment/system/software malfunctions and restore failed equipment to good working order.

Experience conducting operational checks and replacing defective parts and assemblies.

Desired Qualifications:
Outstanding customer service and communication skills.

Ability to work in a team environment and independently.

Ability to adhere to government policies and requirements.

City*
Fort Hood

State*
Texas

Job Code
Operations_ Specialist

Affiliate Sponsor
Akima