Host / Concierge

6 hours ago

West Des Moines, Iowa, United States Val Air Ballroom Full time

Restaurant Host / Concierge (Show & Non-Show Days)

Location: Basement Restaurant & Bar under a Live Concert Venue

Schedule: Part-time | Evening & Late Night Availability Required

We're looking for a friendly, confident, and detail-oriented Host / Concierge to be the first point of contact for our guests—whether they're joining us for dinner or heading downstairs before a show. This role shifts depending on the venue schedule and is perfect for someone who thrives in fast-paced environments and enjoys both hospitality and crowd management.

Position Overview

This is a dual-role position:

  • Non-Show Days: You'll act as a traditional restaurant host, creating a warm first impression for diners and supporting front-of-house operations.
  • Show Days: You'll step into a concierge / door role, assisting concertgoers, directing foot traffic, and ensuring alcohol compliance between spaces.

ResponsibilitiesNon-Show Days (Restaurant Host)

  • Greet guests warmly and manage the host stand
  • Seat guests efficiently and communicate wait times clearly
  • Manage reservations and walk-ins
  • Bus and reset tables as needed to support service flow
  • Answer guest questions and provide general restaurant information
  • Maintain a clean and organized entry and dining area

Show Days (Concierge / Door)

  • Greet and assist concertgoers entering the space
  • Direct guests to the correct bar, restaurant, or venue entrance
  • Ensure alcoholic beverages do not leave designated service areas
  • Monitor guest flow between spaces and communicate with staff as needed
  • Serve as a calm, professional presence during high-volume periods
  • Enforce house policies respectfully and confidently

Schedule & Pay

  • Host Shifts:
  • Typically 4:00 PM – 9:00 PM
  • $12/hour + tips
  • Door / Concierge Shifts:
  • Evening to late night, as late as 2:00 AM
  • $18/hour

Availability for late nights and weekends is required.

Pay: $ $18.00 per hour

Work Location: In person

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