Barback

7 days ago

San Luis Obispo, California, United States Granada Hotel & Bistro Full time

The Barback/Back Server is responsible for greeting guests at the entrance. Providing support with service including running food, restocking the bar, assisting bartender with service duties, greeting guests as they sit at the bar, bussing and assisting with sidework.

Responsibilities and Duties

Shows up for work on –time in proper uniform that meets dress code standards

Ensures the dining room is clean, neat and organized at all times, including tables, floors, setting and table blooms

Assisting with setup, restocking and breakdown of the bar during service, prior to service and after service

Checks the temperature and adjusts: heat, fan, a/c, fireplace, window opening/closing, umbrellas, outdoor heater etc for the GUEST comfort. Any questions about the appropriate setting should be run by management.

Greets guests at the entrance immediately, and provide menus to guests

Accurately describe the property history and hotel

Maintains table/bar appearance by assisting with bussing

Assist with polishing glassware and silverware

Assist with coffees and cafe drinks

Assist with folding and rolling linens and napkins

Can safely and swiftly carry a tray of drinks and properly serve them without having to put tray on table, uses a tray to buss glassware

Maintains a safe and sanitary work environment

Communicates with servers/bartenders regarding guests who have been sat or have moved from the bar to a table

Communicates with management regarding guest issues, reservation issues, or problems with service.

Communicates with guests regarding updates on wait times, reservations. availability changes, etc.

Maintains cleanliness and organization of host stand and surrounding area during service

Monitors and observes guest's dining experience. Alerts servers or manager to any potential issues.

Runs food as needed, especially for large parties and during peak hours as needed, especially for large parties and during peak hours

Reports all equipment problems and maintenance issues to manager

Checks menus for cleanliness and asks manager for restock if needed BEFORE the start of service

Qualifications/Skills Needed

Previous applicable customer service experience, preferably within a bar setting

Demonstrates the ability to interact with the public and co-workers in a friendly enthusiastic and outgoing manner

Requires the ability to speak, read and comprehend instructions.

Strong listening and oral communication skills

Must be able to work weekends & Holidays

Must be at least 18 years old to serve alcohol

Ability to use Opentable/reservations systems accurately

Demonstrates the ability to interact with the public and co-workers in a friendly enthusiastic and outgoing manner

Physical Requirements

Must be able to stand, reach, stoop, bend, lift, and clean during various activities throughout shift.

As needed, must be able to lift products or supplies up to 25 lbs.

Submission of satisfactory proof of your identity and your legal authorization to work in the United States.

About Granada Hotel & Bistro

Established in 1922, the historic Granada Hotel in downtown San Luis Obispo represents over a century of hospitality. Today, as part of the Nomada Hotel Group collection, the landmark property is home to 17 luxurious guestrooms; fine dining at the beloved Bistro; and Nightcap, a speakeasy-like cocktail lounge.

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