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Room Attendant

2 weeks ago

Hollywood, Florida, United States Holiday Inn Full time

Job purpose:

Housekeeping is what gives our hotel the 'wow' factor. It's the moment that our guests walk into the hotel and are impressed, then enter their room and think 'wow, this looks wonderful'. To deliver a great guest experience – a Room Attendant will clean and service guest rooms so everything is spotless and prepared for our guests.

Duties and responsibilities:

  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.
  • Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
  • Handle and store chemicals in line with hotel regulations and any local legislative requirements
  • Greet and acknowledge guests
  • Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures
  • Report to supervisor needed repairs or unsafe conditions
  • Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
  • Respond to guest complaints, special requests and take action to ensure guest satisfaction
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
  • Report, turn in, and/or log all lost and found items according to established procedures
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
  • May regularly assist with deep cleaning projects
  • May have turn down duties
  • May assist with other duties as assigned

Qualifications and requirements: Basic reading, writing, and math skills

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds and ability to push/pull medium to large weights/objects
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling
  • Able to work alone as well as being a team member
  • Completing rooms to brand standard in 30 minutes approx.

Our Award Winning Hotel offers a competitive salary, a full benefits package including health, dental and vision insurance, 401K program with company match, staff discounts and industry perks, and accrued paid vacation time. We are an Equal Opportunity Employer and a Drug Free Workplace.

Local candidates only

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person