Dispatch Supervisor Full-Time

4 days ago

Lake Katrine, United States Bread Alone Bakery Full time $22 - $25

Position Overview:

Dispatch Supervisors facilitate deliveries, support and supervise our Drivers in the field, and maintain our distribution equipment and systems. Their daily functions include confirmation of care of delivery vans and trucks by drivers, support of timely delivery of product, route management, driver sheet and route material review, driver handheld and tablet support, review of daily paperwork, and organized truck offload. 

Dispatch supervisors work overnight hours, typically 10:00 pm to 8:30 am based in our Lake Katrine Bakery, with periodic field work in a physically demanding environment that requires the ability to self-organize and self-motivate. Dispatch Supervisors will periodically cover delivery routes as scheduled or substitute drivers and are expected to have and maintain a professional demeanor and an excellent driving record.

Hours: This is a full-time position, and schedule include 10:00 pm to 8:30 working holidays & weekends. $22 to $25 an hour

Requirements

Duties and Responsibilities

Duties, responsibilities and essential job functions include but are not limited to the following:

  • Review delivery paperwork and release Drivers and their loads based on standard operating procedures
  • Support and provide aid to Drivers during their daily delivery routes, both as a result of routine and emergency issues that arise. This includes arranging mechanical and tow services, accident support, and in-field support when needed
  • Provide Driver coverage when scheduled Drivers are unavailable or when unscheduled delivery needs arise
  • Enforce and follow correct procedures for safe and secure loading and unloading of trucks
  • Monitor and review fleet and Driver information collected by our on-board data systems (currently Samsara).
  • Review and management of all required paperwork following the return of driver from their routes
  • Provide customer service support when Customer Service team is unavailable (typically distributor relationships)
  • Support Drivers in managing any delivery errors or product shortages
  • Review post-route maintenance of cargo and cab areas of delivery vehicles by drivers according to Bread Alone guidelines
  • Enforce consistent and correct usage of nightly driver checklist
  • Ensure fuel and DEF levels in vehicles are sufficient according to company policy following the return of vehicles from their daily routes
  • **DRIVING IS REQUIRED FOR THIS ROLE**
  • Provide at least six hours of notice if unable to work a scheduled shift
  • Expert knowledge of our telemetric fleet tracking and maintenance software
  • Additional tasks, both physical and supervisory, related to distribution and warehousing during periods of down-time 

Job Type: Full-time, non-exempt $22 to $25 an hour

Bread Alone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  

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