Evening Team Leader

2 days ago

Jasper, Indiana, United States Jasper Full time

Job Title: Evening Team Lead

Location: Zax Creamery, 2603 N Newton, Jasper, IN 47546

Employment Type: Part-Time/Full-Time

Hours: Evenings, 4:00 PM to 10:30 PM, Saturday Availability Required 

Job Summary:

Zax Creamery is looking for a dynamic and enthusiastic Evening Team Lead to oversee our evening operations. The ideal candidate will have a passion for customer service, ice cream, and coffee, coupled with a knack for leadership and team management. This position plays a crucial role in ensuring that our evening shift runs smoothly, providing an exceptional experience for each customer while maintaining the high standards of our brand.

Key Responsibilities:

Leadership & Management:

  • Maintain a positive mental attitude.
  • Supervise, train, and motivate evening shift staff to ensure excellent service and adherence to company policies.
  • Schedule staff according to business needs, ensuring adequate coverage during peak times.
  • Manage daily operations.
  • Additional duties and tasks as assigned by management.

Customer Service:

  • Ensure all customers receive outstanding service by providing a warm, welcoming environment.
  • Handle customer inquiries, complaints, and special requests with professionalism and a positive attitude.

Product Quality & Inventory:

  • Oversee the preparation and quality of ice cream and coffee products.
  • Monitor inventory levels, manage stock rotation, and place orders for supplies as needed.
  • Ensure all products are stored, prepared, and served according to health and safety regulations.

Financial Management:

  • Handle cash transactions, operate POS systems, and ensure accurate cash handling.
  • Conduct nightly cash outs, reconcile sales, and prepare reports for management.

Cleanliness & Maintenance:

  • Maintain a clean and safe environment for both staff and customers, adhering to health and safety standards.
  • Coordinate minor maintenance tasks or report significant issues to the management.

Team Development:

  • Foster a positive work environment and team spirit.
  • Identify training needs and opportunities for staff development.

Qualifications:

  • Proven experience in a supervisory role within the food service or hospitality industry.
  • Excellent customer service skills with a friendly and approachable demeanor.
  • Strong organizational and leadership abilities.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Basic understanding of inventory management and cash handling procedures.
  • Must be able to work evenings and weekends.
  • Food safety certification is a plus.

Physical Requirements:

  • Ability to stand for extended periods.
  • Capability to lift up to 50 lbs for restocking duties.
  • Must be able to work in a cold environment (freezers) for short periods.
  • Must be flexible in scheduling, and able to come to work on short notice.

Benefits:

  • Competitive hourly wage with opportunities for tips.
  • Employee discount on products.
  • Opportunities for career advancement within Zax Creamery.
  • Flexible scheduling to accommodate work-life balance.

How to Apply:

Interested candidates should submit their resume and a brief cover letter explaining their suitability for the role via this job posting or by visiting We look forward to hearing from you

  • Team Member

    1 day ago

    Jasper, Indiana, United States Penn Station East Coast Subs Full time

    We have an opening for a Shift Leader position. The work schedule for this position could include a combination of opening, mid-shift, and closing. Working here is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. The Shift Leader position is an...

  • Patient Care Tech

    2 weeks ago

    Jasper, Indiana, United States Deaconess Health System Full time

    Campus:Deaconess Memorial Medical Center - Jasper, IndianaUnit: MedicalShift: eveningsHours per Week: 8Weekends: Every OtherHolidays: 3/yearIncentives:Eligible for evening/night, weekend shift incentive based on company policies and applicable job codes. Additional details will be provided during the interview process.Benefits:We pride ourselves in retaining...

  • Lean Development Manager

    1 week ago

    Jasper, Indiana, United States HNI Corporation Full time

    ***Please note: this position can be based in Muscatine, IA, or remote. We are open to remote or hybrid arrangements for the right candidate, depending on experience and location.***HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an...

  • Clinical Informatics Specialist

    1 week ago

    Jasper, Indiana, United States Deaconess Health System Full time

    Bonus:Potential for a performance-based bonus, subject to eligibility criteria and achievement of defined metrics. Details regarding bonus eligibility and performance goals will be provided during the interview process or upon hire.Incentives:Eligible for evening/night, weekend shift incentive based on company policies and applicable job codes. Additional...

  • Customer Service and Sales

    2 weeks ago

    Jasper, Indiana, United States Spaulding & Associates Full time $31,200 - $62,400 per year

    Job OverviewAre you looking to grow? So are weSpaulding & Associates, LLC in Jasper, Indiana, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their...

  • Shift manager

    2 weeks ago

    Jasper, Indiana, United States Papa John's Full time $42,000 - $55,000 per year

    THIS IS A FRANCHISE POSITIONWe have a part-time/full-time opening for a Shift Manager. Must be able to work various shifts per week.Exciting things are happening at Papa John' our career experience just keeps getting BetterPapa John's Shift Managers assist the General Manager in managing all functions of a Papa John's restaurant to ensure that high quality...

  • General Manager

    2 weeks ago

    Jasper, Indiana, United States Penn Station East Coast Subs Full time $60,000 - $80,000 per year

    Penn Station firmly believes that the General Manager must have an ownership mentality, which is why this position provides a base salary plus a monthly share of profits with no cap. The General Manager is responsible for the day to day operations and overall performance of the restaurant. The General Manager will hire and train other team members, will...

  • Continuous Improvement

    5 days ago

    Jasper, Indiana, United States Xylem Full time $70,000 - $90,000

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Fast Casual Shift Lead

    1 week ago

    Jasper, Indiana, United States Chicken Ayres, LLC dba Zaxbys Full time

    Fast Casual Shift LeadCompany InformationOrganization Name: Chicken Ayres LLCAbout Our Organization: Zaxbys Fast Casual FranchiseeFLSA Status: Non-exemptHiring Manager Job Title: General ManagerJob Level: Front line working SupervisorEmployment Status: Full-time Regular Job SummaryThe goal of the Shift Leader is to manage the product, process and people...

  • Fast Casual Shift Lead

    3 days ago

    Jasper, Indiana, United States Chicken Ayres dba Zaxbys Full time

    Fast Casual Shift Lead Company InformationOrganization Name: Chicken Ayres LLCAbout Our Organization: Zaxbys Fast Casual FranchiseeFLSA Status: Non-exemptHiring Manager Job Title: General ManagerJob Level: Front line working SupervisorEmployment Status: Full-time RegularJob SummaryThe goal of the Shift Leader is to manage the product, process and people...