Practice Support Specialist

3 days ago

Burlington, Vermont, United States GALLAGHER, FLYNN & COMPANY, LLP Full time

Position Overview:

The Practice Support Specialist provides administrative and operational support for work processes across multiple practices. Ideal candidates will be well-versed in a variety of office-related tasks, be able to work with little direction, be proactive and anticipate the needs of the department.

Essential Functions:

  • Take full ownership of assigned operational processes within practices.
  • Create, send, and track contract documentation for new and existing clients.
  • Set up and maintain new client profiles and tracking systems.
  • Draft and finalize client proposals.
  • Prepare various documents as needed, including correspondence, meeting agendas, supporting materials, and meeting notes.
  • Collaborate effectively with all members of the department and administrative team.
  • Proactively resolve time-sensitive issues, demonstrating sound judgment and strong problem-solving skills.
  • Assist with special projects as assigned.
  • Manage expense reports for department leaders.
  • Extract, clean, and integrate data from multiple internal systems to create actionable reports and dashboards in Excel and Power BI.
  • Provide calendaring support for leaders, clients, and trainings.
  • Support the planning, logistics, and execution of department events, meetings, travel and team activities.

Qualifications:

  • Associate's or Bachelor's degree, or equivalent practical experience.
  • Minimum of 3 years of administrative support experience (executive-level preferred).
  • Excellent written and verbal communication skills.
  • Exceptional organizational skills with a strong attention to detail.
  • Ability to handle confidential information with discretion.
  • Self-starter and critical thinker who can shift priorities quickly and work independently.
  • Strong proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint.
  • Familiarity with Power BI is beneficial but not required.

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