student support specialist

2 weeks ago

Los Angeles, California, United States CHINATOWN SERVICE CENTER Full time

Job purpose

The Student Support Specialist will provide comprehensive support and wrap-around service to high school students enrolled in the Youth Center programs especially those enrolled in the paid internship program. This role involves in conducting the outreach plans with local organizations (community organizations, schools, and/or government agencies), coordinating resources, offering guidance, and ensuring that each student has the support they need to succeed academically, personally, and professionally.

Duties and Responsibilities

  • Maintain accurate and up to date case files and documentation for each student, including accumulated hours and individual youth files, especially our interns via the HIRELA and platform,
  • Coordinate with community organizations and schools to enhance support services to all youth especially those that are enrolled in HLAY.
  • Assist in developing and maintaining positive partnerships and collaborations with local organizations to execute outreach exhibitions, such as workshops, special events, community service, potential work sites for the HLAY and Youth@ Work programs and recruiting youth to the programs etc.
  • Develop and maintain trusting relationship with youth in our program.
  • Conduct regular one-on-one meetings to assess needs, set goals, and monitor progress by providing academic counseling, career advice and personal development of support.
  • Track student progress and document outcomes.
  • Assist in scheduling and supervising volunteers and interns
  • Meet weekly with the Youth Center staff to provide updates about program outcomes: internal and external resources such as tutoring, counseling and college information.
  • Collaborate with program staff, school counselors, and parents/guardians to ensure a holistic approach to student support.
  • Travel as needed to off-sites for meetings and events on weekdays and occasionally, on weekends.
  • Perform other related duties as required such as assisting with after school tutoring.

Qualifications

  • Bachelor's degree in Social Work, Communications, Marketing, Psychology or related field.
  • Excellent communication, interpersonal, and organization skills.
  • Ability to work independently and as part of a team.
  • Fluent in conversational and written English.
  • Experience working with high school students, preferably in an educational or youth development setting.
  • Strong understanding of the challenges faced by high school students in low-income or underserved communities.
  • Bi-lingual in Chinese (Cantonese or Mandarin) language is a plus.
  • Must pass a fingerprint background check.
  • Proficient with Microsoft Office and Google Suites.
  • Previous experience working in a nonprofit or with city/county programs is a plus.

Physical Demands

  • Must be able to remain in a stationary position 50% of the time.
  • Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc.
  • The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.

Direct reports

Under the supervision of the Youth Program Manager, all written and verbal reports must be sent to the Director.

  • Educational Support Specialist

    5 days ago

    Los Angeles, California, United States Right At School Full time

    WAT ZOEKEN WE?Compensation:$ 30 - $35 per hour Based on prior experience, education, and credentialsWork Model:Part-Time On-Site (30 hours per week)FLSA Status:Hourly, non-exemptNumber Supervised:0What do we do?Right At School is a leading for-profit education enrichment company offering children before and after-school programs nationwide. We take pride in...

  • Client Support Specialist

    2 days ago

    Los Angeles, California, United States ContinuumCloud Full time

    ContinnumCloud Is seeking a qualified EHR Client Support Specialist with expertise in both clinical documentation and billing processes within the Electronic Health Record system. This role provides frontline support for product-related Issues, that Includes system configuration and troubleshooting, as well as acts as a liaison between customers and...

  • Student Assistant

    2 days ago

    Los Angeles, California, United States University Enterprises Inc Full time

    To learn more about the California Geological Survey visit our website at: The Department of Conservation, California Geological Survey (CGS), is seeking to hire one student assistant to work on cataloguing a collection of rock samples and thin sections housed at the Los Angeles CGS office. Project work will be commensurate with the student's skill and...

  • IT Technical Support Specialist

    5 days ago

    Los Angeles, California, United States University of California Los Angeles Full time

    Under general supervision from the Network System Administrator (NSA) and IT (Information Technology) Director, provide technical client support for the Department of Intercollegiate Athletics (DIA). Maintain and uphold security of all client computers, peripherals, and mobile devices including phones and tablets. Assist in the development of user training...

  • Operations Support Specialist

    2 weeks ago

    Los Angeles, California, United States First Division Consulting Full time

    First Division Consulting is seeking a highly motivated and detail-oriented Operations Support Specialist to provide comprehensive operations and program management support to the Joint Product Manager for CBRN Dismounted Reconnaissance Systems (JPdM CDMA). The Operations Support Specialist will support coordination, planning, documentation, task tracking,...

  • Behavior Support Specialist

    2 weeks ago

    Los Angeles, California, United States True Care Home Health Full time

    Behavioral Support Specialist – Children & Families (RBT/Behavior Technician)Be Valued. Be Supported. Make a Real Impact.What's in it for YOU at True Care?When you join True Care Behavioral Solutions Inc., you're joining a team that: Respects your time and works with your schedule Treats you like a professional, not just a number Gives you real, consistent...

  • Peer support specialist

    2 weeks ago

    Los Angeles, California, United States Village for Vets Full time

    job descriptionSSVF (Supportive Services for Veteran Families)Peer Support SpecialistSalary: $50k - $58kBenefits: We provide a competitive benefits package for permanent employees. This position is for temporary employees. Possible transition to permanent if/when opportunities arise and contingent on individual work performance.Full Time/ temporaryAbout...

  • Remote Administrative Support Specialist

    1 week ago

    Los Angeles, California, United States NoGigiddy Full time

    NoGigiddy, a leading gig staffing platform revolutionizing the industry, is seeking a motivated and detail-oriented Remote Administrative Support Specialist to join our dynamic team. As a Remote Administrative Support Specialist, you will play a crucial role in providing exceptional administrative support to our gig workers and ensuring a seamless experience...

  • Trip Support Specialist

    2 days ago

    Los Angeles, California, United States Destinytravel Full time

    As a Trip Support Specialist, you will guide travelers throughout their entire experience by offering clear communication, support, and helpful guidance. From initial planning to post-trip follow-up, you will play a crucial part in helping clients feel secure, informed, and excited about their travels. At Destiny Travels, we take pride in delivering...

  • Customer Support Specialist

    5 days ago

    Los Angeles, California, United States Remote Talent Cloud Full time

    As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:Responding to customer inquiries via phone, email, and/or chatProviding fast, friendly, and professional assistanceTroubleshooting product and service issues to find optimal solutionsMaintaining...