Nurse Manager of Nursing Resources

Hospital for Special Care

40

First Shift

Staffing Resources

We are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day

Job Description

The Nurse Manager of Nursing Resources is responsible for the leadership, direction, and coordination of all activities related to centralized nurse staffing and nursing float pool. This role ensures safe, efficient, and cost-effective staffing coverage across all patient care areas while supporting workforce flexibility, maintaining budgets and the professional development of staff. The Nurse Manager serves as a key partner to nursing leadership to optimize staffing resources, promote quality care, and enhance staff engagement and satisfaction.

Key Responsibilities

Leadership and Operations

• Provide strategic and operational leadership for the centralized staffing office and float pool, ensuring appropriate nurse staffing levels to meet patient care needs across all units and adheres to the budget.
• Provide strategic and operational leadership for the telemonitoring program including oversight of staff, policy development and adherence to best practices.
• Develop, implement, and monitor staffing policies, scheduling practices, and resource allocation models consistent with organizational priorities and regulatory requirements.
• Collaborate with leadership to proactively address staffing challenges, workload balancing, and resource utilization.
• Oversee recruitment, onboarding, and retention of float pool staff, fostering a culture of excellence, accountability, and professional growth.
• Leverage workforce management technology and data analytics to optimize scheduling efficiency, staffing forecasts and real time decision making across the entire nursing division.
• Ensure accurate and timely documentation, reporting, and maintenance of data in electronic systems.
• Promote integration of new technologies and digital tools that enhance operational efficiency, communication and workforce planning.
• Ensure daily staffing operations are efficient, equitable, and responsive to changing patient acuity and census.
• Communicates timely and effectively with staff to assure continuity of operations from shift to shift and amongst care team members.
• Assume full responsibility for the budgets ensuring financial sustainability and efficient resource use.
• Collaborates with Finance, Human Resources and Nursing Leadership to align staffing plans with budget goals, volume trends, and organizational priorities.
• Identify and implement cost containment strategies without compromising quality and safety.
• Monitors and analyzes productivity, salary and wage expenses, premium labor utilization.
• Has 24-hour accountability for the coordination and continued oversight of assigned department(s) to facilitate effective, efficient and patient centered care delivery. May require occasional off-hours availability to support staffing operations or emergent coverage needs.
• Performs other duties as assigned.

Quality, Safety, and Performance Improvement

• Utilize data driven decision making to evaluate staffing models and recommend process improvements.
• Lead initiatives to improve staff satisfaction, scheduling efficiency, and patient outcomes.
• Serve as a liaison between the staffing office, nursing leadership, and hospital administration to ensure clear communication of staffing priorities, challenges and strategies.
• Ensure compliance with all applicable accreditation, regulatory, and policy standards (ie. Joint Commission, Department of Health, CMS).
• Build collaborative relationships across departments to enhance teamwork and operational responsiveness.
• Participate in organizational committees and projects related to workforce management, staffing technology, patient care and operational efficiency.

Qualifications

Education:

• Bachelor's degree in Nursing (BSN) required; Master's degree in Nursing, Healthcare Administration, or related field preferred.

Licensure:

• Current and active Registered Nurse (RN) license.

Experience:

• Minimum of 3 years of progressive nursing leadership experience; prior experience in staffing coordination, resource management, or float pool operations strongly preferred.

Required:

• Valid/current BLS Healthcare Provider.

Skills and Competencies:

• Strong fiscal management, analytical and budgetary skills
• Advanced proficiency with electronic staffing and scheduling systems and comfort with technology driven processes (e.g. Workday, ShiftWizard)
• Strong leadership, organizational, and decision-making skills.
• Excellent leadership, communication and critical thinking abilities.

Physical Demands

• Job requires standing occasionally for brief (15 min) periods. Job mostly sedentary, sitting at a desk function or at meetings up to but usually no greater than 120 minutes at a time.
• Job involves carrying of documents, books, chairs or small equipment (i.e. audiovisual) items.
• Reaching and bending is as related to accessing file drawers and shelves for documents, positions would be sustained for no greater than 15 minutes.
• Fine manipulation is required as related to writing, graphing or computer usage.

Cognitive Demands

• Position requires independent problem identification, abstract reasoning, and adaptability. Quick decision-making on issues with significant organizational impact is required. A very high degree of selective attention, discernment, perception and/or concentration is necessary.
• Position requires a high degree of writing proficiency including attention to detail, adherence to all elements of style and ability to postulate. A working knowledge of and familiarity with medical terminology and definitions is required.
• Position requires a high level of communication skill including expression of abstract/ complex ideas, use of negotiation and active listening and an ability to dialogue with multiple parties. Must be able to coach and assess skills of staff members.
• Position requires a high degree of reading and auditory comprehension of abstractions and an ability to make inferences. A working knowledge and familiarity with medical terminology and definitions is required. A working knowledge and familiarity with professional/medical documentation as necessary.
• Job requires ability to work with mathematical data, reading, computing, developing, analyzing, and monitoring of budgets, quality reports, and medication administration.

Work Demands

• Job requires working primarily indoors, only occasional need to be outdoors.
• Job requires working frequently around and with others. Schedule fluctuation is frequent and, at times, unpredictable.
• Job requires on call duty and emergency response.
• Job involves possible exposure and handling of the following: bloodborne and/or airborne pathogens, body fluids, infections and contagious diseases, latex, antineoplastic and other hazardous drugs.