Server

Job Description

I.
Position Summary

Serving each and every guest that enters the restaurant with the best experience possible 

II.
Job Functions

• Ability to execute all host and server assistant job functions 
• Pre-bussing, Order-taking, delivery, and clearing of food and/or beverage (including N/A) items 
• Accurately
  taking orders and delivering orders in a timely manner
• Alerting manager on duty of any allergies 
• Checking
  stations beginning, during, and end of shifts to ensure proper set-up and
  cleanliness in accordance to SNHD and company policy
• Greeting
  guests in a friendly and timely manner with your name and any
  specials/recommendations
• Suggestive selling of drinks, appetizer, and desserts 
• Writing down and repeating orders back to ensure accuracy 
• Inputting orders into Pixel to inform kitchen of the particulars of the order, including the correct modifications 
• Retrieving
  order from kitchen and ensuring accuracy before delivery to guest
• Full
  ingredients and cocktail knowledge
• Performing side work at the start and running end of each shift
  • Brewing
    tea, setting up soda station
  • Polishing
    silverware
  • Maintaining condiments 
  • Inspecting restroom as needed 
• Understanding
  and utilization of all server POS functions
• Understanding of different order types 
• Ability to accurately check ID's 
• Opening
  and closing server responsibilities  
• Preparing and processing check in a timely manner for each guest 
• Fully
  understanding upselling, sales approaches, and common complaints
• Preparing and processing check in a timely manner 
• Utilization
  of scorpion shot bell 

IIb.
Job Functions Repeated in Host and Server Assistant Description:

• Understanding and utilization of table and seat numbers and ability to perform pivot system 
• Understanding
  of all Nacho Daddy branded items
• Making each guest feel welcomed and valued, delivering a WOW experience 
• Deep cleaning tasks 
• Full knowledge of menu items 
• Ability
  to maintain an accurate bank
• Fully understanding how to prioritize yourself, maintain dining room, safety and sanitation, company policies, and the basic steps of service. 
• Retrieving
  order from kitchen and ensuring accuracy before delivery to guest
• Abiding all state, federal, and restaurant liquor policies 
• Ensuring
  sanitizer buckets are in accordance to health standards and changed every 2-4
  hours
• Labeling prepared food and understanding of the labeling system 
• Cleaning
  and resetting tables
• Verifying
  guests who purchase alcohol are at least 21 years of age, and that alcohol is
  consumed in designated areas
• Providing
  excellent service when delivering food to each guest and getting additional
  items quickly and efficiently

III. Job Requirements

• Must
  be at least 21 years of age (unless state law allows 18 years of age)
• Company required certification cards  
• Minimum
  1 year serving experience preferred
• Experience
  in a night life setting is preferred
• Must
  have a well groomed disposition to make a favorable impression
• Demonstrated
  ability to interact with the public and coworkers in a friendly, enthusiastic
  and outgoing manner
• Must
  be able to stand, walk, carry food for up to at least 8 hours in fast-paced,
  crowded, and noisy environments
• At
  times, must be able to lift at least 50 pounds
• Ability
  to bend, twist, and stand to perform normal job functions
• Ability
  to speak, read, comprehend, and converse comfortably with guests in
  English  
• Must
  be able to maneuver through the restaurant and tables
• Accurate math/cash handling skills 
• Compliance
  to any reasonable request by management

IV. Core Competencies-ability to recite and exemplify 

• Tribe
  Member, Inspiring, Empathetic, Resourceful, Delivering WOW

**Disclosure:  Job descriptions are not all inclusive and tribe members may be required to perform other duties as assigned.  This is not an employment agreement and does not change the at will statues of the tribe members.  Job descriptions may be changed at any time.