Onsite Release of Information Specialist I

2 days ago

Phoenix, Arizona, United States Verisma Systems Inc Full time

Onsite Release of Information Specialist I (ROIS I)

Summary of Position:

The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a client site, in PHX, AZ. The primary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

  • Process medical ROI requests in a timely and efficient manner
  • Process requests utilizing Verisma software applications
  • Support the resolution of HIPAA-related release issues
  • Organize records and documents to complete the ROI process
  • Read and interpret medical records, forms, and authorizations
  • Provide exemplary customer service in person, on the phone and via email, depending on location requirements
  • Interact with customers and co-workers in a professional and friendly manner
  • Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
  • Attend training sessions, as required
  • Live by and promote Verisma company values
  • Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

  • HS Diploma or equivalent, some college preferred
  • RHIT certification, preferred
  • 2+ years of medical record experience
  • 2+ years of experience completing clerical or office work
  • Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
  • Experience in a healthcare setting, preferred
  • Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
  • Must be able to work independently
  • Must be detail oriented

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