Project Manager

Company Overview:

Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

The Project Manager - Technical coordinates complex internal technical initiatives that require collaboration between Lightspeed engineering teams, internal stakeholders and external partners. This role ensures seamless execution of projects involving third-party integrations, vendor partnerships, and cross-functional internal stakeholders.

This is a hybrid position that works in the office 2 days per week.

What you'll do:

Project Coordination & Execution

• Lead internal technical projects from initiation through delivery, coordinating between engineering squads, product teams, QA, and external vendors
• Manage project timelines, dependencies, and risks across multiple concurrent initiatives involving third-party integrations and internal platform development
• Facilitate planning sessions, sprint coordination, and quarterly roadmap alignment for projects spanning multiple teams
• Track and communicate project status, blockers, and critical path items to technical and business stakeholders

Stakeholder Management

• Serve as primary liaison between internal engineering teams and third-party vendors/partners for technical integration projects
• Translate technical requirements and constraints for non-technical stakeholders and business requirements for engineering teams
• Coordinate with Product Owners, Engineering Leads, and QA to ensure alignment on project scope, timelines, and deliverables
• Manage vendor relationships and escalations, ensuring SLAs and delivery commitments are met

Technical Coordination

• Understand technical architecture, APIs, and integration patterns sufficiently to identify dependencies and potential issues
• Coordinate technical planning activities including architecture reviews, infrastructure provisioning, and deployment strategies
• Work with Cloud Engineering and DevOps teams to ensure infrastructure readiness for project launches
• Track technical debt and quality metrics related to project deliverables

Process & Documentation

• Maintain comprehensive project documentation including technical specifications, integration guides, and runbooks
• Update project tracking systems (Jira, Confluence) with current status, risks, and action items
• Prepare executive summaries and reports on project health, budget utilization, and milestone achievement
• Facilitate retrospectives and capture lessons learned to improve future project execution

Quality & Risk Management

• Monitor project quality metrics and coordinate with QA on testing strategies for complex integrations
• Identify and mitigate project risks, developing contingency plans for critical dependencies
• Ensure compliance with security, data privacy, and regulatory requirements for third-party integrations
• Coordinate incident response and post-mortem activities when project-related issues arise in production

What you should have:

• 3-5+ years of technical project management experience, preferably in enterprise software or SaaS environments
• Strong understanding of software development lifecycle, agile methodologies (Scrum), and DevOps practices
• Experience managing projects involving API integrations, cloud infrastructure, and third-party vendor coordination
• Proven ability to manage multiple complex projects simultaneously with competing priorities
• Excellent communication skills with ability to bridge technical and business conversations
• Experience with project management and collaboration tools (Jira, Confluence, MS Project, Slack)
• PMP, CSM, or similar project management certification preferred
• Technical background or experience working closely with engineering teams strongly preferred

Preferred Qualifications:

• PMP Certification
• Accounting Degree or Equivalent Experience

Inclusion and Diversity at Lightspeed:

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Equal Employment Opportunity Statement:

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Important Note:

Applicants must be authorized to work in the U.S.

Ready to apply?

Take the next step in your career—apply today and join a team where your skills will make an impact