Client Care Coordinator

2 weeks ago

Monroe, Michigan, United States Liberty Provider DBA Visiting Angels Full time $45,000 - $70,000 per year

About Us:

We provide non-medical homecare to those seniors in our service area. We are veteran-owned and operated and are a proud VA approved service provider We strive to offer compassionate, dedicated care to all of our clients while promoting customer service and dedication to being America's Choice in Homecare. Our caregivers and office staff must pass a background check and drug screenings throughout employment.

Role Overview:

As a Client Care Coordinator at Liberty Provider DBA Visiting Angels, you will be responsible for overseeing client care and maintaining relationships with clients and their families. In this role, you'll collaborate closely with our clients family to establish and maintain care for seniors in our community. The Client care coordinator is also responsible for working closely with our caregiving team to ensure we are maintaining high-quality care for our clients. Working on-site in Monroe, Michigan, you'll have the opportunity to support our mission of providing Liberty and Dignity through Service.

Key Responsibilities:

  • Coordinate and establish care services for clients, ensuring their individual needs are met.
  • Assist in the recruitment, training, and supervision of caregivers.
  • Conduct assessments and develop care plans tailored to each individual client.
  • Conduct supervisory visits to ensure we are providing excellent care.
  • Maintain effective communication with clients, families, and staff to address concerns and feedback.
  • Ensure compliance with all regulatory and company standards related to client care.
  • Assist with maintaining a positive relationship with the Veterans Administration to allow us to continue serving those that once served our country.

Qualifications:

You're a great fit if you have the following skills.

  • Previous experience in a supervisory or coordination role within healthcare or homecare.
  • Strong communication and interpersonal skills.
  • Ability to develop and maintain care plans based on client assessments.
  • Proficiency in using technology for scheduling and client management.
  • Compassionate approach to service and care for clients.
  • Self driven and motivated to assist with the growth of the company.

Bonus If You:

  • Have experience with senior care or familiarity with the specific needs of the elderly.
  • Possess certifications related to care coordination or patient management.
  • Are bilingual, with proficiency in languages beyond English.

Employment Type & Availability:

This position is Full-Time, Monday through Friday from 8am to 4pm with on call rotation.

Location:

This position is on-site in Monroe, Michigan and is open to applicants from Michigan and Ohio.

Why You'll Love Working Here:

At Liberty Provider DBA Visiting Angels, we prioritize integrity, compassion, and service in everything we do. Our team is dedicated to providing exceptional, non-medical homecare to seniors and veterans in our community, and we foster an environment of trust and support for our caregivers.

We believe that by supporting our staff with respect, open communication, and the tools they need to succeed, we empower them to provide the highest quality care to the people who depend on us.

If you're passionate about helping others and want to make a meaningful difference in the lives of seniors and veterans, we'd love for you to be part of our team.

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