Development Services Technician

This posting will remain open continuously until filled.

Anticipated Hiring Range: $27.00/HR - $31.72/HR, DOQ/E

The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality communication.  We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.

Working for the Town of Castle Rock includes:

• The opportunity to make a difference in our community 
• Career Advancement Programs
• Employee well-being program
• Competitive total compensation with an excellent benefits package
• Free membership to the MAC or Recreation Center
• Public Service Student Loan Forgiveness eligible employer 

Essential Duties and Responsibilities:

• Under general supervision of the Planning Manager, provides technical support and assistance to the planning division staff and customers on development projects as assigned.
• Manages receipt of various incoming Planning submittals and projects, such as preapplication meeting requests. Reviews, processes, verifies completeness of planning applications, including specific technical criteria that must be present. Follows up with customers regarding incomplete documents. Determines which technical reviews are required, and assigns them in the specialized electronic development software. Evaluates notes in the system as well as geographic location to identify special requirements.  May apply fees and process collection of payments in the electronic development software.
• Utilizes specialized databases for electronic project tracking. Communicates changes in process of electronic project tracking to Development Services staff and public users. Tracks data and compiles periodic and special reports as assigned.
• Provides technical and customer support for the Planning Commission and the Historic Preservation Board activities in Development Services as assigned, including scheduling, noticing, coordinating special events and training, monitoring bylaws and recruitment efforts. Supports planning staff with Granicus software, including file creation, routing, monitoring, and finalizing all packets, agendas, and minutes in support of the Planning Commission and Historic Preservation Board. Manages process flow charts, SOPs, and updates to the Development Procedures Manual.
• Supports and assists Planning Manager and planning staff with the preparation of presentations and completing research on land development projects. 
• Supports the planner of the day (POD) function through participation and coordination, including monitoring planner general email inbox.  Provides customer service via phone, email, or in person to applicants and citizens related to planning projects. Provides clear and timely communication on planning projects to both internal and external customers.
• Provides technical support to the planning team as needed on project closeout, including mylar routing, collecting payment for recording, scanning and archiving mylars, recording documents, and completing file closeout in the electronic development software. Ensures that all required documents have been submitted and are accurate and contain the required information to allow closing out a project. 
• Attends meetings and provides support as needed.
• Provides support for the Boards and Commissions as assigned.
• Performs other duties as assigned or required.

Minimum Qualifications:

Education:  High School Diploma or GED equivalent

Experience: Two to four (2-4) years' previous experience in local government building, planning, engineering, land development or related field; or any equivalent combination of education, training, and experience

Licenses and/or Certifications Required:

• An ICC Permit Technician certification is required or ability to obtain certification within one (1) year of employment
• A valid Colorado driver's license is required 

Knowledge, Skills, and Abilities:

• Familiarity with the operations of local government building, zoning, development and planning functions
• Working knowledge of building, planning, zoning, engineering and legal technical terms
• Knowledge of procedures and techniques of permit and land development project processing, including the review and inspection of plans to ensure compliance with Town ordinances and laws
• Knowledge of building, zoning, land development codes and ordinances enforced by the Town and ability to interpret and explain policies and regulations accurately and tactfully to the public
• Knowledge and understanding of customer service principles and practices, including the ability to successfully resolve issues and/or conflicts
• Effective oral and written communication skills
• Ability to read and understand zoning and subdivision regulations and skill in interpreting zoning and subdivision maps
• Skill in assisting with formal staff reports
• Ability to manage multiple tasks and large workloads with sensitive time constraints
• Ability to maintain professional demeanor when dealing with the public and internal customers
• Ability to establish and maintain effective working relationships
• Ability to perform basic accounting and mathematical operations
• Ability to read, understand and interpret Town ordinances and state statutes
• Proficiency in Microsoft Office Suite including Word, Outlook, and Excel spreadsheets

Physical Demands: 

• Sedentary work for long periods of time
• Occasional physical work lifting no more than 10 pounds 
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens

Work Environment:

• Works primarily in a clean, comfortable environment

Equipment Used:

• Uses standard office equipment including a personal computer system
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

Must satisfactorily complete a criminal background check prior to commencing employment.

The Town of Castle Rock is an Equal Opportunity Employer.