Field Service Project Manager

*This role is primarily remote and aligned to East Coast operations, with periodic travel required to support business needs*

Who are we?

The TSS Family of Companies is one of the largest independent laboratory and hospital service providers with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are a leading provider of environmental monitoring solutions and testing, calibration, and certification services for controlled environments, medical gas systems, and laboratory instrumentation. Our Family of Companies includes Technical Safety Services (TSS), Evergreen Medical Services (EMS), and Cornerstone Commissioning.

We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with our customers who are doing dramatic work focused on improving the human condition.

How will you make an impact?

The Project Manager will manage client projects in all stages – from inception to closure – and any/all stages in between. The Project Manager is most often resourced for 'special' or non-routine client projects; however, they are also a resource for large-scale routine client projects and/or those which require additional resources. 

 What will you do?

• Communicates with clients to determine their project objectives and defines the project requirements as needed to meet project objectives. 
• Develops project execution plans, which includes application of Standard Operating Procedures, 
  research of testing/analysis related to project objectives, and discussion with internal and external subject matter experts. 
• Coordinates all required resources, including employee workforce, to achieve project objectives
• Communicates with other internal departments/personnel to facilitate project execution, including:
  • Coordination of employee workforce with Operations teams 
  • Acquisition of required equipment from Calibration/Equipment teams, and 
  • Definition of technical and/or regulatory requirements with subject matter experts as required for project execution plan
• Conducts project walkthroughs as needed for operations team to understand the full breadth and definition of project requirements.
• Completes documentation as required and is accountable for report content, which may include project proposals, protocols, and memos.
• Coordinates project closure to confirm project objectives have been fully met, which includes review of 
  the project summary report, testing and certification documents, and all other necessary client 
  documentation.
• May participate in the management of internal projects. 
• Other duties as assigned.

• Client site meetings, such as pre-project walk-through, closeout meeting 
• Leading projects 
• Training of field techs on projects 
• Travel as required and work flexible hours

How will you get rewarded?

Compensation and Benefits

• Salary range of $90,000- $120,000 annually
  (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data.)
• Medical, vision, and dental insurance
• 401(k) plan with a company matching contribution
• Long-term disability, short-term disability, and life insurance
• Competitive Paid Time Off (PTO) and company paid holidays

How will you get here?

Education and Experience

• Requires a High School Diploma or equivalent. 2-year or 4-year degree preferred. 
• Requires 2 – years of experience in field services, operations, report writing or other relevant area
• Requires some relevant customer service, mechanical and/or electrical experience. Calibration 
  experience preferred.
• A combination of education, training and related experience may meet requirements. 

Knowledge, Skills and Abilities

• Strong interpersonal skills to drive collaboration, commitment and productivity when working with 
  cross-functional teams and customers
• Excellent verbal and written communication skills, including the use of open and constructive 
  feedback.
• Ability to simultaneously manage multiple teams to achieve business goals together.
• Advanced analytical skills to organize, plan and coordinate project

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it's the right fit for you? Call us and let's talk.