Academic Advisor II, Lerner Student Services

Job no: 502442

College / VP Area: Lerner College Business & Econ

Work type: Staff

Location: Newark, DE

Categories: Academic Administration, Full Time

Curious about the full value of working at UD? In addition to salary, our Total Rewards benefits and Compensation Estimator give you a clear view of the complete package.

PAY GRADE: 29E

CONTEXT OF THE JOB:

Under the general direction of the Academic Program Manager, the Academic Advisor II is responsible for providing academic advising services to majors in the Lerner College of Business & Economics. This position will provide quality undergraduate student advising that includes assistance in administrative processes such as course registration and senior checkout. Knowledge of curriculum options, degree requirements, academic policies and procedures for advisement of students in the designated majors and minors housed in the College is necessary. The position will assist with student programming, related undergraduate student activities and orientation sessions. The Academic Advisor II participates in programs and events for prospective students and supports programs and University-wide initiatives for entering freshmen and transfer students. In addition, the advisor will assist in College honors events and convocation ceremonies.

MAJOR RESPONSIBILITIES:

• Provide student advisement for current majors and minors, prospective students interested in those programs, and transfer students. Disseminate information on academic policy and curricular matters.

• Advise students on matters such as registration, choosing majors and minors, and academic planning.

• Refer students to other offices on campus as appropriate.

• Meet with prospective students and their families; represent Lerner College and provide presentations to families during Lerner College recruitment events such as Blue and Golden Days and Decision Days.

• Perform regular degree audits - includes reviewing student transcripts for completion of degree requirements, submission of course substitution requests, and communication with students regarding degree completion and accuracy of audits.

• Contact students on academic warning or in academic difficulty through individual contact, and continual follow-up.

• Participate in Lerner College undergraduate events including convocation, academic orientations, major fairs, and academic warning meetings.

• Provide support and referral services to students, working with offices such as Student Advocacy and Support, the Center for Academic Success, the Center for Counseling and Student Development, Lerner Career Services, Disabilities Support Services, Admissions, and Housing & Residence Life.

• Work collaboratively with the faculty in the Lerner College.

• Assist the Academic Program Manager with the planning and execution of winter and summer new student orientation.

• Work collaboratively with other members of the Lerner College advising faculty and staff to set advisement goals and propose solutions to advising issues that affect the quality of services provided to students in the Lerner College.

QUALIFICATIONS:

• Bachelor's degree, Master's preferred, with three years of related experience, or equivalent combination of education and/or experience. Degree in student personnel, college counseling or another related field preferred.

• Effective presentation and group facilitation skills. Ability to present effectively to small and large groups and to work productively with a wide range of constituencies.

• Ability to grasp, retain, and disseminate an extensive and varied body of information.

• Ability to exercise sound judgment and employ decision making skills under the guidance of the supervisor.

• Ability to evaluate student transcripts and/or records.

• Knowledge of academic standards governing academic warning, suspension, and/or dismissal and student recruitment and retention issues.

• Ability to communicate course prerequisites, certification, and/or curriculum/graduation requirements to students.

• Advanced working knowledge of advisement policies, procedures, systems, regulations, and standards at the university level.

• Strong analytical and critical thinking skills.

• Ability to analyze, summarize, and effectively present data.

• Proficient computer skills including use of presentation software, Excel, Teams, Zoom, and experience with UDSIS. Working knowledge of Stellic preferred.

Notice of Non-Discrimination and Equal Opportunity

The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

Applications close: Open until filled