Accounts Receivable Collections Specialist

Accounts Receivable Collections Specialist |Croell, Inc.

Founded in 1968 in a small town in Northeast Iowa, Croell, Inc. has quickly expanded into an industry leader across central North America. As a top concrete and aggregate multi-state supplier with more than 150 locations in the USA, we're dedicated to providing top-notch products and customer service. But our business doesn't stop there We're also a leading concrete and asphalt paving contractor, dedicated to completing jobs efficiently and effectively. While we plan to continue to grow and expand, we maintain the family-owned core, small-town values, and strong work ethic that built the foundation of our success. Croell, Inc. offers excellent employment packages and training programs. Visit our website to learn more about our company and the career opportunities currently available at

Job Type: Full-time with No supervisory responsibility

Experience: Two-year degree or equivalent experience

Reports to: Head of Accounts Receivable

Wage: $20 - $23 per hour (based on experience and qualifications)

Benefits/Incentives:

• Medical, Dental, Vision, Employee Assistance Program
• Company-Paid Short-Term Disability and Life Insurance
• Voluntary Life Insurance and Long-Term Disability
• Paid Time Off, Holiday, and Bereavement Pay
• 401(k) with Company Match
• $1500 Sign-On Bonus
• Annual Safety Incentive and Clothing Allowance

Job Summary:

The Collections Specialist will be responsible for multi-state credit and collections based out of our Tolar or Dublin Texas location. The ideal candidate will have previous credit experience, be detail and deadline-oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. This is a full-time position that reports to the Head of Accounts Receivable and has no supervisory responsibility.

For more information regarding this position, contact Liz Baumler at

Primary Responsibilities:

• Communication, tracking, and coordination of all collection efforts (Letters, phone calls, aging report review, etc.).
• Differentiate state requirements for notices and collection.
• Perform research needed regarding credit and collection and document for reference.
• Small claims, garnishments, mechanics liens.
• Work with management and operations on doubtful accounts.
• Assist in setting and following policy for customer accounts and COD customers.
• Assist operations with reporting, tracking, and collecting balances owed.
• Assist with the collection of checks returned for insufficient funds.
• Investigate issues in billing, customer or cash payments, sales tax, and work to resolve.
• Monitor projects to determine prelien notice requirements.
• Review, understand, and negotiate contract payment terms.
• Timely process credit applications to determine credit capacity and authorize extensions including credit reports, credit references, etc.
• Manage customer information – Set-up accounts, Maintain credit notes, and Process payment plans, collections.
• Verify and Process lien waivers.
• Learn to pull applicable reports for customer history.
• Cross-train with applicable positions.
• Occasional daily travel between our Texas RM locations as needed

Position Requirements:

• Consent to authorization of a pre-employment background check and drug test

• Two-year degree or equivalent experience

• Credit and Collection experience

• Accounting experience is also a plus, including state sales tax
• Deal with sensitive information in a confidential manner
• Self-directed and motivated to exceed expectations
• Good negotiating and interpersonal skills
• Strong time management, organizational, and problem-solving skills
• Proficient computer skills and ability to learn in-house software applications
• Strong verbal and written communication skills
• Basic mathematical skills (i.e. Add, Subtract, Multiply, Divide)

Physical Requirements

• Ability to reach below/at/above shoulders
• Pushing/Pulling
• Twisting/Bending
• Sitting/Standing/Balancing

Croell, Inc. is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate based on race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected under federal, state or local law in the programs or activities which it operates.

Croell, Inc. is an E-Verify participating employer.