Sales Associate/Notary Public PART TIME

4 hours ago

Apple Valley, California, United States UPS Full time

JOB DESCRIPTION

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC
  • Has Notary experience or is willing to become a Notary.

QUALIFICATIONS

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Notary public commissioned or willing to get commissioned (preferred)
  • Live Scan certified or willing to get certified (preferred)
  • Weekend availability mandatory

Job Type: Part-time

Pay: $ $17.90 per hour

Benefits:

  • 401(k)

Work Location: In person

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