ServiceNow Platform Engineer

2 days ago

Phoenix, Arizona, United States DS Technologies Inc Full time $120,000 - $180,000 per year

About US: We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.

DS Technologies Inc is looking for ServiceNow Platform Engineer rolefor one of our premier clients.

Job Title: ServiceNow Platform Engineer

Location: Phoenix, AZ (Onsite)

Role Type: Application Architect – ServiceNow

Duration: Long-Term Contract

Only W2

Job Description:

We are seeking a highly skilled ServiceNow Platform Engineer with deep expertise in App Engine development, platform optimization, and CI/CD automation. The ideal candidate will have extensive experience designing scalable applications, managing integrations, and ensuring platform reliability and governance across multiple environments.

Key Responsibilities:

  • Design, develop, and deliver scoped applications on ServiceNow App Engine, including data models, ACLs, and Scripted REST APIs.
  • Build and maintain CI/CD pipelines, establish branching strategies, and manage instance migrations to support agile development.
  • Create reusable integrations using Integration Hub and ensure consistent data flow across enterprise systems.
  • Optimize platform performance, including indexes, queries, and caching strategies, ensuring smooth and efficient operations.
  • Set up and enforce platform guardrails, conduct Instance and Health Scans, and ensure best practices are followed.
  • Collaborate with developers, administrators, and stakeholders to ensure platform scalability, security, and maintainability.
  • Provide technical leadership in solution design, troubleshooting, and environment governance.

Required Skills & Experience:

  • 8+ years of hands-on experience with ServiceNow platform engineering and architecture.
  • Proven expertise in ServiceNow App Engine with strong data model and ACL design capabilities.
  • Proficiency in building and securing Scripted REST APIs and integrating via Integration Hub.
  • Hands-on experience with CI/CD setup (e.g., Jenkins, Git, GitHub Actions, or Azure DevOps).
  • In-depth knowledge of instance performance tuning, cache management, and query optimization.
  • Experience conducting Health Scans and applying ServiceNow best practices for governance.
  • Strong understanding of ITSM, ITOM, or custom application frameworks within ServiceNow.

Preferred Qualifications:

  • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
  • Familiarity with Flow Designer, IntegrationHub, and Automated Test Framework (ATF).
  • Experience in establishing DevOps pipelines for ServiceNow.

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