Community Health Worker

Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children and youth, mental health and community wellness, adult education and training, legal services, and more. Through these programs, we empower the people we work alongside to build powerful communities.

Reporting to the Health and Leadership Program Coordinator (Department of Community resources and Education) , the Community Health Worker (Full-time, 40 hours/week) serves as a bridge between the patient, the medical system, and partner community-based organizations by building trusting relationships with community members served by the program. The Erie CHW will also help in identifying barriers to accessing quality care, work with individuals to overcome these barriers, provide relevant referrals, follow-up with clients accordingly.

In return to your commitment to Erie House and its mission to the community, you will enjoy excellent professional development opportunities, opportunity for growth, and have direct impact in building powerful communities. Be a part of one of the oldest and most respected Settlement House in the Chicago Land Area. 

POSITION SUMMARY: 

•    Recruit program participants and assist with community resources and scheduling appointments

•    Complete Health Risk Assessments (HRA) forms with patients living in Chicago's West Side

•    Educate community members on the importance of engaging in primary care

•    Complete home visits

•    Refer to Medical Home CHWs at nearby West Side health Equity Collaborative (WSHEC) primary care practices for ongoing follow up and engagement with a primary care provider

•    Accurately document patient information, assessment, and referrals in online portal platform

•    Follow up with patients referred to primary care

•    Attend ongoing training and learning related to job position and duties

•    Maintain Salesforce database for the WSHEC project

•    Outreach at community events to complete Health Risk Assessment (HRA) form

•    Attend and participate in required educational programs, training, and staff meetings;

•    occasional travels for program events and meetings

•    Perform other duties as assigned

We are looking for a candidate who has excellent communication and presentation skills, strong leadership skills that promote innovation, growth and retention, and ability to develop rapport with individuals across multi-cultural backgrounds and with staff and members of the community.

•    High school diploma or GED

•    Knowledge of Chicago's West Side communities (resident of a West Side community preferred)

•    Demonstrate ability to collaborate and communicate effectively in a team setting

•    Punctual, reliable, and willing to learn

•    Ability to maintain effective and professional relationships with patients and other members of the team

•    Strong interpersonal skills, communication skills and confidence and persistence in seeking out providers time to review patient progress

•    Displays high energy, empathy, and organization skills

•    Ability to effectively engage patients in a therapeutic relationship, when appropriate, by telephone or face-to-face.

•    Experience with or ability to learn assessment tools and interventions for hypertension, diabetes and mild to moderate depression

•    Written and oral fluency in English/Spanish required

•    Desire and ability to work independently, but also to perform in a team environment

•    Ability to maintain confidentiality

•    Ability to stay organized, manage a high-volume workload, and work under strict deadlines

•    Sensitivity to the needs and health issues affecting people of diverse backgrounds

•    Excellent professional judgment and interpersonal skills

•    Ability and opportunity to work flexible hours

•    Access to transportation and ability to work Saturdays required

•    Demonstrated commitment to social justice and sensitivity to challenges of the immigrant community

TEAM MEMBER BENEFITS 

•    Compensation of   $19.50/hour - $22/hour  based on experience

•    Work / life integration 

o    Generous paid time off  

(examples below for full-time employment) 

• 12 accrued sick days per year 
• 3 personal days 
• Paid birthday off 
• 8 paid holidays, including Juneteenth 
• In addition to above paid holidays, paid week off between Christmas Eve and New Year's Day 
• Vacation 

•    Year 1 = 8 days 

•    Year 2 = 13 days 

•    Year 3 + = 20 days 

o    Access to alternative and flexible work schedules and personal leave, where possible 

o    Two-weeks fully paid Parental Leave, for eligible employees  

o    Time off for school conferences and activities as well as bereavement leave 

•    Professional Development 

o    Employer-sponsored learning and development programs 

o    Paid day off annually for personal professional development  

o    Tuition Assistance & Debt Relief Program, as budget allows 

o    DEI Council-sponsored education and engagement series  

•    Wellness support 

o    Employer-sponsored health, dental, and vision insurance 

o    Employer-paid life insurance 

o    Voluntary life and AD&D and shot and long-term disability 

o    Flexible Spending Accounts for medical, vision and dependent care 

o    403b with employer match 

o    Employee Assistance Program 

o    Yoga, Zumba and Book Club, when onsite 

Union Status: Union/Non-Exempt

Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at  

NO TELEPHONE CALLS PLEASE

MUST BE A MEMBER OF AFSCME OR JOIN AFTER 30 DAYS

ERIE NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER

ACCREDITED BY NAEYC & NATIONAL AFTER SCHOOL ASSOCIATION

RECOGNIZED BY DEPARTMENT OF JUSTICE; 

UNITED WAY MEMBER