Logistics Specialist

The purpose of this job is to administer route management software by creating, updating, and revising routes; adding and maintaining user accounts; and performing daily verification to ensure route accuracy.

Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description

• Creates, updates, and revises routes within the route management software, with supervisor review and approval, to ensure alignment with operational needs.

• Adds, updates, and deactivates user accounts as needed, ensuring appropriate access levels and system security.

• Performs daily verification of routes to ensure accuracy, efficiency, and compliance with established standards.

• Troubleshoots and resolves basic issues related to route discrepancies or user access within the system.

• Collaborates with management to gather input and implement necessary route adjustments.

• Maintains accurate records of all changes made within the software for auditing and reporting purposes.

• Trains staff on the use of the route management software.

• Provides paraprofessional support to management.

• Stays informed of software updates or changes and applies best practices to optimize system performance.

• Regular attendance is a necessary and essential function.

• Performs other duties as assigned.

Supervisory Responsibilities

• No supervisory authority. Work requires providing guidance and training to others. This position may oversee work quality, training, instruction, and work assignments.

Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction

• Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contact may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

• Interactions have limited impact on the organization in terms of time, money, or public/employee relations.

Fiscal Responsibility

• Position has limited fiscal responsibility.

• May assist in the collection of data in support of recommendations for departmental budget allocations. May monitor work unit or program/promotional level budget and expenditures.

Education and Experience - An equivalent combination of education, training and experience will be considered

Education and Experience

• High School diploma or equivalent.

• 3 to 5 years' experience with customer information systems or related software.

Licenses or Certifications

• None.

Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position

Knowledge of:

• Route management software.

• GIS and mapping tools.

• General office practices and administrative procedures, records management and administration techniques and procedures.

• Common business software applications such as Microsoft Office and Google Suite.

Skill in:

• Typing and/or data entry with minimal errors.

• Maintaining accuracy and attention to detail.

• Communicating verbally and in writing to meet the needs of the audience.

• Applying active listening and asking questions for understanding.

• Organizing and managing time effectively.

Ability to:

• Analyze and interpret route data.

• Recognize, analyze, and solve a variety of problems.

• Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships.

• Work independently.

• Provide high levels of effective customer service.

• Maintain accurate records.

• Develop and deliver training.

• Regularly use a computer, software, phone and related office equipment.

• Focus on tasks.

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job

Work Environment:

• Office or similar indoor environment – Frequently or Often

Exposures:

• Individuals who are hostile or irate – Sometimes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary.

• Incumbents may be required to exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Hours/Days

7:00 a.m. – 4:00 p.m.; Monday – Friday

Starting Salary

$20.64/hr - $25.39/hr; Commensurate w/Training & Experience.

Pay Grade

106

Number of Positions Available

1

Deadline to Apply

01/14/2026

Open Until Filled

No

Special Instructions to Applicants

HOURS: 7:00 a.m. – 4:00 p.m.; Monday – Friday

Notice to Applicants

Individuals needing accommodation to apply may call CITY

TTY: 711 (MO RELAY)

THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE

THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING

The City of Columbia participates in the federal E-Verify work authorization program