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body shop parts salesperson
2 weeks ago
Job Description
Job Title: Body Shop Parts Salesperson
Department: Parts
Reports To: Parts Manager
FSLA Status: Non-Exempt
Prepared by: HR
SUMMARY
Sells parts to all customers, over the counter, through the shop, or on the phone.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
- Sells parts to the body shop.
- Assists estimators and technicians in selecting required parts in a friendly, professional, and efficient manner.
- Informs estimators and technicians of companion part requirements.
- Answers phone calls, providing price quotes and other information.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level if service to internal customers.
- Pulls and fills orders from stock.
- Lists all parts on the repair order.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to body shop, making sure all parts are tagged with RO number.
- Follows up on back-ordered parts.
- Makes sure all internal requests for parts are billed on body shop RO.
- Issues credit for parts returned, ensuring that the original RO number is available so that purchase and pricing can be verified.
- Keeps orderly records of all repairs orders, invoices, insurance estimates, and special order parts.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Maintains professional appearance.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent and a minimum of one year automotive parts department experience and/or training.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentage, area, circumference, and volume.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variable in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
Manufacturing Training
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; walk; stand; finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.
Northside Auto Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.
