Medical Administrative Assistant

5 days ago

Irving, Texas, United States Gladden Osteostrong Full time $40,000 - $60,000 per year

Position: Medical Assistant / Office Support – Wellness & Longevity Practice

Location: Irving, Texas

Compensation: $20–$25/hour (based on experience) + Benefits, PTO, and Holiday Pay

About Us

Gladden Longevity is a high-end concierge wellness and longevity practice focused on helping clients achieve optimal health, performance, and well-being. We're looking for a polished, reliable, and detail-oriented team member to join our team in a multifaceted role that supports both our clinical operations and ecommerce supplement fulfillment.

This is an excellent opportunity for someone who enjoys a blend of client interaction, organization, and hands-on operational work — with room to grow as our practice continues to expand.

Key Responsibilities

Ecommerce & Fulfillment:

  • Fulfill all online supplement shop orders accurately and efficiently.
  • Add and manage new products in our online store.
  • Prepare, package, and ship supplement packets and peptide orders for clients.
  • Handle all outgoing shipping, package drop-offs, and tracking.

Inventory Management:

  • Maintain and organize medical, office, and supplement inventory.
  • Manage lab kits, track usage, and ensure timely restocking.
  • Oversee inventory for peptides, supplements, and clinical supplies.
  • Conduct daily restocking and maintain a clean, organized workspace.

Client & Concierge Support:

  • Serve as a backup for client check-ins and assist with concierge-level service both in person and online.
  • Create customized supplement packet lists for clients based on provider recommendations.
  • Follow up with clients for order confirmations, refills, and shipping updates.
  • Provide professional, courteous communication — reflecting our high standard of client care.

Administrative Support:

  • Open and manage new wholesale accounts.
  • Assist with ordering peptides and coordinating with vendors.
  • Support providers and the operations team as needed.

Requirements

  • Previous experience in a medical, wellness, or office support role preferred.
  • Highly reliable and punctual — must live locally (no long commutes).
  • Excellent communication skills — both professional speaking and written/email communication.
  • Strong organizational skills and attention to detail.
  • Comfortable working in a fast-paced, client-focused environment.
  • Polished, professional demeanor — capable of engaging with a discerning, high-end clientele.
  • Tech-savvy and comfortable learning new systems and software.
  • Team player with a positive, proactive attitude.

Compensation & Benefits

  • Pay: $20–$25 per hour (based on experience)
  • Benefits: PTO, paid holidays, and health benefits after probationary period
  • Schedule: Full-time, on-site
  • Growth: Excellent opportunity for advancement within a rapidly growing wellness practice

How to Apply

If you are dependable, detail-oriented, and excited about contributing to a mission-driven team helping clients live healthier, longer lives, we'd love to hear from you

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • On-site gym
  • On-the-job training
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Vision insurance

Ability to Commute:

  • Irving, TX Required)

Work Location: In person

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