Program Director

Bring your expertise and critical thinking skills to make an impact towards our military defense by your new role supporting complex mission critical projects. Serco supports the Department of Defense as prime contractor supporting complex DoD modernization and sustainment projects.  The team executes on multiple programs/contracts to ensure that modernization and sustainment projects are completed to allow for operational missions to successfully executed with limited impacts to operational readiness. 

This position is contingent upon your ability to maintain/transfer your Secret clearance.

You will lead a team of Program Managers to ensure successful execution of complex DoD modernization and sustainment projects, maintaining contractual performance standards, driving cost efficiency, fostering customer relationships for organic growth, and leading new business pursuits.

In this role, you will:

• Manage a diverse DoD portfolio, responsible for a P&L of over $70M annually with a staff of over 75 people.
• Oversee Program Managers and their teams to drive successful execution multiple complex Department of Defense Modernization and Sustainment projects/programs, with a focus on In-Service Engineering Activities.
• Be responsible for the profit and loss performance of all programs assigned to their portfolio.
• Be responsible for implementation of cost efficiency programs that will result in improving contract profitability.
• Be responsible for ensuring that all programs within the portfolio execute their defined contractual requirements and result in Contractual Performance Assessment Ratings (CPARS) of Satisfactory or above for all categories.
• Drive regular effective internal and external communications to ensure program status and issues are communicated in a timely manner. Expected to establish and maintain customer relationships to allow for the identification of opportunities for organic growth.
• Ensure that all internal and external contractual performance reporting requirements are completed in accordance with established guidelines
• Expected to provide recommended solutions to resolve any identified program execution issues, while also ensuring corrective actions are executed.
• Be responsible for driving organic growth opportunities on all programs assigned to the portfolio.
• Be responsible for identifying new business opportunities to drive growth within the portfolio. Act as the operational lead in the capture and proposal for new business opportunity pursuits.   
• Be responsible driving a 5% or greater YoY growth within the portfolio.

To be successful in this role, you must have:

• An active Secret clearance.
• Bachelor's degree in Engineering, Project Management, or a related field
  • or Master's degree in Engineering, Project Management, or a related field can be subsituted for 2 years of experience. 
• A minimum of 12 years of experience in project management within the defense sector, specifically focusing on Department of Defense projects. 
• Proven ability to manage large, cross-functional teams in a technical and complex project environment.
• Exceptional communication and interpersonal skills, capable of effectively coordinating with a wide range of stakeholders, including DoD customers, and internal and external leadership.
• Strong leadership qualities with a demonstrated performance record of completing multiple projects on schedule and within budget.
• Demonstrated ability to lead organic growth and portfolio growth.
• Must be willing to travel up to 25%.

Additional desired experience and skills:

• Experience in the management of construction projects is a plus. 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email: - or call the HR Service Desk at , option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email -

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit:

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: -